ACCURX is seeking a User Support Service Manager (Maternity Cover) to elevate our support experience across the NHS-focused platform. You will lead a team of Support Specialists and Seniors, own onboarding, and build a scalable QA framework while incorporating Intercom and AI-driven workflows.
The role blends people leadership with operational excellence, requires proactive problem solving, and offers a hybrid working pattern with an office-first culture in Shoreditch.
#J-18808-LjbffrHead of User Support & AI-Driven Service Excellence employer: Meeveem Limited
Meeveem Limited is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the heart of Yorkshire. With a strong focus on professional development, employees are encouraged to grow their skills and advance their careers while enjoying competitive benefits and a supportive environment that prioritises work-life balance. Joining Meeveem means being part of a dynamic team dedicated to making a meaningful impact in the cardiovascular and endovascular sectors.
