At a Glance
- Tasks: Lead participant strategy and engagement for clinical trials, ensuring recruitment targets are met.
- Company: Richmond Pharmacology, a top CRO focused on innovative medical research.
- Benefits: Competitive salary, private medical and dental, pension, 25 days leave plus bank holidays.
- Other info: Join a dynamic team with a commitment to quality and continuous improvement.
- Why this job: Make a real impact in advancing life-changing therapies through strategic leadership.
- Qualifications: BSc in Life Sciences or relevant experience, strong leadership and clinical research background.
The predicted salary is between 80000 - 100000 £ per year.
Location: London Bridge (4 days on-site)
Term: Permanent, Full-time
Salary: Competitive + Benefits (Private Medical, Private Dental, Pension, 25 days Annual leave plus bank holidays & Many more)
Richmond Pharmacology is a leading Contract Research Organisation (CRO) specialising in early-phase clinical trials for pharmaceutical and biotechnology sponsors. With a commitment to excellence and innovation, we strive to advance medical research and contribute to the development of life-changing therapies.
The Director of Participant Strategy & Engagement is accountable for strategic and operational leadership of the participant lifecycle across clinical studies, ensuring Richmond meets its contractual recruitment targets within budget and timelines. The role ensures the integration and alignment of departments across the participant engagement lifecycle, from strategy, identification, attraction, engagement, enrolment, and retention, to deliver high-quality patient-centric care and maintain Richmond’s position as a leading global recruiting site for clinical trials. The job fosters collaboration between teams, drives continuous improvement, and ensures compliance with regulatory standards and best practices.
Main duties and responsibilities
- General Leadership
- Set strategic direction for the identification, attraction, engagement, enrolment, and retention of participants across all studies, and lead the execution of the strategy.
- Accountable for the efficient and profitable operation of the departments under their accountability.
- Accountable for the systems and processes underpinning the recruitment of participants, including a project to replace the current recruitment platform.
- Team Leadership
- Lead and mentor a multidisciplinary team, fostering a collaborative and productive work environment.
- Create a proactive culture where all individuals are accountable and address issues early.
- Set and monitor individual and team performance goals.
- Develop and align plans with organisational goals and study pipelines, including connecting the processes, systems, accountability, and MI.
- Lead cross-functional meetings and manage resources, including budgets.
- Operational Oversight
- Accountable for the entire participant engagement and recruitment budget, ensuring contracts are appropriately quoted to sponsors and delivered within the budget, including ensuring changes in contractual scope.
- Monitor and report performance metrics (KPIs) and implement adjustments early if projections demonstrate targets will not be met, ensuring contractual targets are met or exceeded.
- Build and analyse the participant flow of each clinical trial, illustrating the progress of participants through each stage of the trial, from recruitment to data analysis.
- Proactively analyse reasons for screening failures to improve engagement and recruitment efforts.
- Ensure teams understand protocols and regulations.
- Lead training and quality improvement initiatives, ensuring individuals are skilled and processes are operating optimally.
- Oversee participant databases and feedback systems.
- Be accountable for participant complaints and escalations.
- Stakeholder Management
- Be the most senior contact for internal and external stakeholders.
- Build partnerships with organisations that can support our purpose, such as the NIHR, Healthcare Central London (HCL).
- Engage with Key Opinion Leaders to build the company’s reputation and enlist support for our clinical trials.
- Enhance the company’s and department’s reputation.
- Quality
- Ensure a culture of quality within the organisation, supported by Continuous Process Improvement, by leading and overseeing waste elimination, process simplification, standardisation for consistency, and automation where possible.
- Develop and maintain process maps for the accountable departments.
- Lead and implement at least two significant quality improvement projects per year.
- Proactively monitor industry regulations and trends, and competitors, to continuously learn and improve operational delivery.
- Oversee Focus Groups and feedback processes.
- Support the preparation, conduct and follow-up required for audits and inspections.
- Ensure CRM and other digital tools within the areas of accountability comply with GDPR and PECR requirements.
Qualifications and Experience
- BSc or above in Life Sciences or a related subject, or relevant experience in a similar role.
- Strong understanding of regulatory requirements in clinical research.
- Knowledge of population sciences, healthcare, or the NHS.
- Strong leadership and strategic planning, including successfully coaching and mentoring multi-disciplined teams.
- Extensive and recent clinical research experience in clinical trial recruitment.
- Experience in recruiting from NHS sites.
- Experienced in managing budgets.
Richmond Pharmacology is an equal opportunity employer.
Director of Participant Strategy & Engagement London employer: Meeveem Limited
Richmond Pharmacology is an exceptional employer located in the vibrant area of London Bridge, offering a dynamic work culture that prioritises collaboration and innovation in the field of clinical research. With competitive salaries and comprehensive benefits including private medical and dental care, generous annual leave, and a commitment to employee development, we empower our team members to thrive and grow within their roles. Join us to make a meaningful impact on medical research while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Participant Strategy & Engagement London
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Meeveem Limited. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Meeveem Limited.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Meeveem Limited. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Meeveem Limited is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Director of Participant Strategy & Engagement London
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Meeveem Limited!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Meeveem Limited that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Meeveem Limited!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Meeveem Limited, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Meeveem Limited
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Meeveem Limited that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Meeveem Limited’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
