At a Glance
- Tasks: Support retail operations and deliver excellent customer service across charity shops.
- Company: Join St Catherine’s Hospice, a respected charity making a difference in the community.
- Benefits: Enjoy generous annual leave, pension contributions, and discounts, plus a day off for volunteering.
- Other info: Flexible working hours available, with opportunities for personal growth and development.
- Why this job: Be part of a passionate team and contribute to meaningful hospice care.
- Qualifications: Enthusiastic, motivated individuals with strong interpersonal skills are encouraged to apply.
The predicted salary is between 28044 - 34276 £ per year.
About Us
St Catherine’s Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.
We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do.
We celebrate and support difference and welcome applications from all backgrounds.
If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, we’d love to hear from you.
The Role
This post is offered on a permanent basis full time working 40 hours per week or part time working 16 hours per week.
Please note the base for this role is Crawley Superstore, however there is a requirement to travel to all 12 of our charity shops locations across Sussex and Surrey.
- Our Shop Locations
- Billingshurst, Crawley, Caterham, Dorking, East Grinstead, Hassocks, Haywards Heath, Horley, Horsham, Oxted, Redhill, Reigate
About You
Are you an enthusiastic, motivated individual who enjoys a varied workload?
Do you bring strong interpersonal skills and a hands on attitude to your work?
We are seeking a committed individual to join our Trading team, to maintain high standards of customer service across St Catherine's Hospice charity shops.
- Employees at St Catherine’s Hospice can enjoy a variety of benefits including
- Generous annual leave starting at 25 days, rising to 30 days with length of service, plus Bank Holidays, and an opportunity to buy / sell annual leave days.
Plus we offer a day off for volunteering & moving house.
- Generous Pension scheme with up to 9% employer contributions or honour of NHS pension.
- Life Assurance Scheme, Counselling Offering, and a range of discounts.
- Enhanced maternity and adoption pay.
- Terms and Conditions
- This role is subject to a Basic DBS check.
By applying you are confirming you have read the Enhanced Check Privacy Policy for applicants https://www. gov. uk/government/publications/dbs-privacy-policies and understand how DBS will process my personal data and the options available to me for submitting an application.
- Please ensure you have read our employee and recruitment privacy statement prior to applying for this role.
- Must be authorised to work in the United Kingdom, please note we are unable to offer visa sponsorships.
- Please note a requirement of all roles at St Catherine’s is to complete mandatory E-learning training and remain compliant with this throughout your employment.
- We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role.
- Please note we operate an internal recruitment function and are not engaging agencies at this time.
We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL.
You can access the Hospice by car, bus, bike or walking, with full transport details on our website.
If you require any additional information or would like to discuss this role further, please email jobs@stch. org. uk or give us a call on 01293 447353.
We are an equal opportunities employer and welcome applications from all sections of the community.
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Retail Operations Assistant Crawley employer: Meeveem Limited
Meeveem Limited is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the heart of Yorkshire. With a strong focus on professional development, employees are encouraged to grow their skills and advance their careers while enjoying competitive benefits and a supportive environment that prioritises work-life balance. Joining Meeveem means being part of a dynamic team dedicated to making a meaningful impact in the cardiovascular and endovascular sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Operations Assistant Crawley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
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✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Meeveem Limited!
We think you need these skills to ace Retail Operations Assistant Crawley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Meeveem Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Meeveem Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Meeveem Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Meeveem Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
