Introduction
Join the team at Meeting Point House and gain valuable experience in business administration, events and operations while working in a busy community and conference venue. This varied apprenticeship is perfect for someone who enjoys working with people, wants to build confidence and is ready to develop skills that employers value.
About the Employer
Meeting Point House is a busy community and conference venue that welcomes a wide range of customers, businesses and community organisations. We provide meeting rooms, events, workspace and support services, creating a friendly and professional environment where people can connect, collaborate and grow.
What You'll Do
- Welcome and assist customers, visitors and meeting room users
- Support customers face-to-face, by telephone and by email
- Help manage meeting room bookings and maintain booking records
- Prepare and send invoices and assist with general office administration
- Use computer systems to update customer information and records
- Prepare meeting rooms ready for customer use
- Set up tables, chairs and equipment for meetings and events
- Prepare and serve refreshments for meetings and conferences
- Support the delivery of events and activities within the building
- Check meeting rooms after use and return them to the required standard
- Help keep customer areas clean, tidy and welcoming
- Carry out filing, scanning, printing and document preparation tasks
- Work alongside experienced colleagues and learn how a busy venue operates
- Identify and report maintenance or facilities issues
- Develop professional communication, customer service and organisational skills
Training Outcome
On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent full-time role within Meeting Point House, subject to business needs and individual performance.
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
Qualifications
- Essential - GCSE - English - 4
- Essential - GCSE - Mathematics - 4
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: The apprentice will work 37 hours per week. Working days and hours will be agreed with the successful candidate and will be scheduled according to the needs of the business.
Expected Duration: 1 Year 3 Months
Training Provider: SBC TRAINING LIMITED
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