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- Tasks: Lead high-value global accounts and shape business direction in medical communications.
- Company: Respected independent medical communications agency with a values-driven culture.
- Benefits: Competitive salary, comprehensive benefits, and a 35-hour work week for work-life balance.
- Why this job: Join a high-performing team and make a real impact on global healthcare communications.
- Qualifications: Significant experience in senior client services and strong leadership skills required.
- Other info: Fully remote role with clear career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK (Remote)
Contract: Permanent, Full-time
Working Pattern: 35-hour week
We are partnering with a highly respected, independent medical communications agency to support the expansion of their senior leadership team through the addition of an experienced Client Services Director. This is a strategic role for a senior client services professional who is looking to lead high-value global accounts, shape business direction, and contribute to the long-term growth of a well-established, values-driven organisation.
The successful candidate will:
- Provide senior leadership to strategically important client accounts across EU and US markets
- Develop and implement long-term client strategies to support account growth and retention
- Contribute to the agency’s leadership team and broader business planning
- Lead and support new business activity, including pitches and RFP processes
- Build, mentor and develop high-performing client services teams
- Maintain financial oversight of accounts, including forecasting, budgeting and revenue performance
Therapeutic Areas: The portfolio can be aligned to the successful candidate’s expertise and interests across: Oncology, Cardiovascular, Rare Disease, Renal and Infectious Disease.
Applicants should demonstrate:
- Significant experience in a senior client services role within a medical communications agency
- Strong experience across publications and/or medical affairs
- Proven success managing global, high-value client accounts
- Excellent leadership, communication and stakeholder management skills
- Strong commercial and financial acumen
What’s on Offer:
- Permanent, full-time position
- Fully remote working within the UK
- Competitive salary and comprehensive benefits package
- 35-hour working week, supporting genuine work–life balance
- Clear long-term development and career progression
This is an excellent opportunity to join a high-performing, independent agency and play a key role in shaping future growth and success.
Client Services Director - Medical Communications in London employer: Meet Life Sciences
Contact Detail:
Meet Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director - Medical Communications in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical communications field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the agency's values and recent projects. Tailor your responses to show how your experience aligns with their goals, especially in areas like oncology or cardiovascular work.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to agencies you admire. Express your interest in potential roles and share how you can contribute to their client services team.
✨Tip Number 4
When you get that interview, showcase your leadership skills! Talk about how you've built and mentored teams in the past, and how you can bring that experience to help shape the agency's future growth.
We think you need these skills to ace Client Services Director - Medical Communications in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Director role. Highlight your experience in medical communications and any relevant therapeutic areas. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this strategic role. Share specific examples of how you've led high-value accounts and contributed to business growth.
Showcase Leadership Skills: Since this role involves leading teams and managing client accounts, be sure to showcase your leadership experience. We love seeing how you've built and mentored high-performing teams in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Meet Life Sciences
✨Know Your Stuff
Make sure you’re well-versed in the specifics of medical communications, especially in areas like oncology and cardiovascular. Brush up on recent trends and challenges in these fields so you can speak confidently about how your experience aligns with the agency's needs.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing high-value client accounts. Think about times when you’ve successfully led teams or contributed to strategic planning, and be ready to discuss these in detail.
✨Understand Financials
Since financial oversight is key for this role, be prepared to discuss your experience with budgeting, forecasting, and revenue performance. Bring specific examples of how you've managed financial aspects of client accounts to demonstrate your commercial acumen.
✨Engage with Their Values
Research the agency’s values and culture. Be ready to articulate how your personal values align with theirs and how you can contribute to their long-term growth. This shows you’re not just a fit for the role, but also for the company ethos.
