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- Tasks: Lead high-value global accounts and shape business direction in medical communications.
- Company: Respected independent medical communications agency with a values-driven culture.
- Benefits: Competitive salary, comprehensive benefits, and a 35-hour work week for work-life balance.
- Why this job: Join a high-performing team and make a real impact on future growth.
- Qualifications: Significant experience in senior client services and proven success in managing global accounts.
- Other info: Fully remote role with clear career progression opportunities.
The predicted salary is between 48000 - 72000 £ per year.
Location: UK (Remote)
Contract: Permanent, Full-time
Working Pattern: 35-hour week
We are partnering with a highly respected, independent medical communications agency to support the expansion of their senior leadership team through the addition of an experienced Client Services Director. This is a strategic role for a senior client services professional who is looking to lead high-value global accounts, shape business direction, and contribute to the long-term growth of a well-established, values-driven organisation.
The successful candidate will:
- Provide senior leadership to strategically important client accounts across EU and US markets
- Develop and implement long-term client strategies to support account growth and retention
- Contribute to the agency’s leadership team and broader business planning
- Lead and support new business activity, including pitches and RFP processes
- Build, mentor and develop high-performing client services teams
- Maintain financial oversight of accounts, including forecasting, budgeting and revenue performance
Therapeutic Areas: The portfolio can be aligned to the successful candidate’s expertise and interests across: Oncology, Cardiovascular, Rare Disease, Renal and Infectious Disease.
Applicants should demonstrate:
- Significant experience in a senior client services role within a medical communications agency
- Strong experience across publications and/or medical affairs
- Proven success managing global, high-value client accounts
- Excellent leadership, communication and stakeholder management skills
- Strong commercial and financial acumen
What’s on Offer:
- Permanent, full-time position
- Fully remote working within the UK
- Competitive salary and comprehensive benefits package
- 35-hour working week, supporting genuine work–life balance
- Clear long-term development and career progression
This is an excellent opportunity to join a high-performing, independent agency and play a key role in shaping future growth and success.
Client Services Director – Medical Communications employer: Meet Life Sciences
Contact Detail:
Meet Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director – Medical Communications
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical communications field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the agency's values and recent projects, especially in oncology or cardiovascular areas. Tailor your responses to show how your experience aligns with their goals and how you can contribute to their growth.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've built and mentored high-performing teams in the past. Highlight specific examples where your strategic thinking led to account growth and retention.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Client Services Director – Medical Communications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Director role. Highlight your experience in medical communications and any relevant therapeutic areas like Oncology or Cardiovascular. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this strategic role. Share specific examples of how you've led high-value accounts and contributed to business growth. Let us know what makes you tick!
Showcase Leadership Skills: Since this role involves leading teams and managing client accounts, make sure to highlight your leadership experience. Talk about how you've built and mentored high-performing teams in the past. We love seeing strong leadership in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Meet Life Sciences
✨Know Your Client Services Inside Out
Make sure you brush up on your knowledge of client services, especially in the medical communications field. Be ready to discuss your experience with high-value global accounts and how you've successfully managed them in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Think about times when you've built or mentored teams, and be ready to explain how you can contribute to the agency's leadership team and business planning.
✨Understand the Financials
Since financial oversight is key for this role, make sure you can talk confidently about budgeting, forecasting, and revenue performance. Bring specific examples of how you've managed these aspects in previous roles.
✨Align with Their Values
Research the agency’s values and mission. Be prepared to discuss how your personal values align with theirs and how you can contribute to their long-term growth while maintaining a strong focus on client satisfaction.
