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- Tasks: Provide accurate medical information and support to healthcare professionals and internal teams.
- Company: Leading pharmaceutical company focused on innovation and compliance.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to attend medical conferences.
- Why this job: Make a real difference in healthcare by providing vital information and support.
- Qualifications: Pharmacy degree and 4-6 years of Medical Information experience required.
The predicted salary is between 46000 - 52000 £ per year.
The Medical Information Specialist provides accurate, unbiased, balanced, and timely responses to unsolicited medical and clinical enquiries regarding the company’s products from healthcare professionals. The role ensures that all responses maintain appropriate content, scientific standards, and compliance.
This is a comprehensive Medical Information role with a strong focus on both external customer support and internal engagement across Medical Affairs, Regulatory, Commercial, Quality, Supply, Market Access, and Brand teams. The position involves content development, maintenance of repositories and resources, and providing specialist product knowledge to support the wider business.
Key Responsibilities- Receive, document, and respond to written medical information requests escalated by the service provider.
- Provide accurate medical and clinical information in response to enquiries from healthcare professionals and consumers regarding company products.
- Update and/or create scientific response documents for global and regional products.
- Remain current with all published medical literature for assigned brands and competitors; critically analyse data for inclusion in response documents.
- Identify, organise, and maintain clinical and clinical trial information on products, competitors, and the therapeutic area.
- Continuously review enquiry metrics to ensure scientific response documents remain relevant and up-to-date.
- Analyse and communicate insights generated from medical information enquiry trends.
- Provide product training to the contact centre service provider and collaborate as needed for specific brands.
- Liaise with stakeholders to develop and maintain timely and relevant product expertise.
- Collaborate with Medical Affairs colleagues, participate in cross-functional meetings, and contribute to group discussions.
- Act as an educational resource for both internal and external customers.
- Attend external medical conferences as needed and staff the Medical Information Booth.
- Perform copy review (medical review) of promotional and non-promotional materials for assigned brands.
- Support the maintenance of repositories, intranet pages, tracking systems, and other Medical Information resources.
- Contribute to interdepartmental projects and provide medical, scientific, and technical information regarding company products.
- Ensure all activities comply with relevant company SOPs, working practices, regulations, and industry Codes of Practice (including EFPIA and national codes, PIPA guidelines, Data Protection, Copyright, and Pharmacovigilance requirements).
- Support the implementation of new systems and guidelines within the Medical Information team.
Internal: Medical Affairs team members, Commercial teams, Compliance, Regulatory, Affiliates across Europe, Market Access, Quality, Supply, and Brand teams.
External: Contact Centre Service Provider.
Leadership & Behavioural Competencies- Focused and results-oriented with a sense of urgency to achieve goals.
- Strong verbal and written communication skills.
- Self-motivated and able to work independently to best-practice standards.
- Develops and maintains scientific knowledge and medical information standards.
- Collaborates effectively in multi-disciplinary teams and proactively engages with internal stakeholders.
- Adaptable to a changing environment.
- Displays customer-centric behaviours.
- Ability to accurately interpret and critically appraise scientific literature.
- Strong medical information response writing skills (style, structure, clinical paper summaries, readability, and compliance).
- Experience in handling medical information enquiries and maintaining enquiry recording systems.
- Developing and maintaining standard response documents for frequently asked questions.
- Knowledge of procedures for handling medical information enquiries.
- Solid understanding of Medical Information best practices.
- Knowledge of EFPIA, ABPI (or equivalent national) Codes and pharmaceutical regulations.
- Expertise in literature searching, journal scanning, and identifying key papers.
- Strong understanding of medical compliance.
- Experience in medical writing (strongly preferred).
- Experience with medical review of promotional and non-promotional materials (highly preferred).
- Detail-oriented with proven ability to lead projects, multi-task, and work with multidisciplinary teams.
- Experience with IRMS medical information database is desirable.
- Pharmacy degree (or equivalent life sciences/medical qualification).
- 4–6 years’ Medical Information experience, preferably within a large pharmaceutical company.
- Working knowledge and experience in Pharmacovigilance and compliance (highly preferred).
- Experience providing Medical Information in a European context (highly desirable).
- Experience in medical review of promotional and non-promotional materials (highly preferred).
- Experience with PromoMat or similar promotional material management systems (advantage).
Medical Information Specialist in Birmingham employer: Meet Life Sciences
Contact Detail:
Meet Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Information Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to professionals in the medical field on LinkedIn or at conferences. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to medical information roles. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your expertise! Bring along examples of your work, like response documents or projects you've contributed to. This will help us see your skills in action and how you can add value to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Medical Information Specialist in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Medical Information Specialist role. Highlight your relevant experience in medical writing and handling enquiries, as well as your understanding of compliance and regulations. We want to see how you fit into our team!
Showcase Your Skills: Don’t just list your qualifications; demonstrate your strong verbal and written communication skills. Share examples of how you've successfully responded to medical inquiries or developed scientific documents. This is your chance to shine!
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their submissions are polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Meet Life Sciences
✨Know Your Stuff
Make sure you brush up on the latest medical literature related to the company's products and competitors. Being able to discuss recent studies or findings will show that you're not just knowledgeable but also genuinely interested in the field.
✨Practice Your Responses
Prepare for common interview questions, especially those related to handling medical information enquiries. Think about how you would respond to a healthcare professional's question and practice articulating your answers clearly and confidently.
✨Show Your Collaborative Spirit
This role involves working with various teams, so be ready to share examples of how you've successfully collaborated in the past. Highlight your ability to engage with different stakeholders and contribute to multi-disciplinary projects.
✨Stay Compliant
Familiarise yourself with relevant regulations and codes of practice like EFPIA and ABPI. Be prepared to discuss how you ensure compliance in your work, as this is crucial for the Medical Information Specialist role.