At a Glance
- Tasks: Manage AI project implementations and ensure smooth onboarding for clients.
- Company: Exciting SaaS start-up revolutionising the recruitment industry with AI tools.
- Benefits: Hybrid work model, dynamic team culture, and opportunities for growth.
- Other info: Fun, high-performing team with a supportive culture and room for development.
- Why this job: Join a fast-growing company making a real impact in recruitment technology.
- Qualifications: Experience in software implementation and strong project management skills.
The predicted salary is between 70000 - 85000 £ per year.
A SaaS start-up that sells an AI tool into the recruitment industry. Our tool automates all back & mid-office activities, saving firms heaps of money, time and ensures complete efficiency and accuracy. Our product is making a massive impact and completely changing the recruitment industry, so despite being a fairly young business, we've been able to scale quickly. We've already opened our second office in the States, and are fully in scale-mode now.
The team are currently looking for an experienced Project Manager / Business Analyst to join. The growth is due to some phenomenal enterprise customer acquisition and this Implementation Project Manager will be joining the team to manage these customers through the start of their journey.
As a Project Manager, you will play a critical role in the successful delivery of AI & Automation projects and ensuring a smooth software implementation experience for our clients. You will be responsible for managing the entire project lifecycle, from initial client engagement to final project delivery. You'll need Business Analyst experience: Requirement facilitation & Process Flow Mapping, and be able to translate complex technical requirements into processes.
Key Responsibilities:- Support new customers in their onboarding and software implementation process.
- Client Relationship Management:
- Build strong relationships with clients and maintain regular communication.
- Understand client needs and expectations.
- Manage client expectations effectively.
- Project Planning and Management:
- Develop detailed project plans, including timelines, milestones, and resource allocation.
- Track project progress and identify potential risks.
- Proactively manage project scope, schedule, and budget.
- Conduct regular project status reviews with stakeholders.
- Requirement Gathering and Analysis:
- Collaborate with clients to gather and document detailed project requirements.
- Analyse requirements, process flow mapping.
- Create clear and concise requirement specifications.
- Team Coordination:
- Work closely with BAs & development teams to ensure smooth project execution.
- Allocate tasks and monitor team performance.
- Resolve conflicts and issues with the team.
- Risk Management:
- Identify and assess project risks.
- Develop mitigation strategies to minimize the impact of risks.
- Monitor and manage risks throughout the project lifecycle.
- Experience in software implementation and managing projects within a SaaS organisation.
- Strong understanding of project management methodologies.
- Understands the logical process of events within automation.
- Experience with requirement facilitation and process flow mapping.
- Ideally experience working on bespoke projects/products, rather than just configuration-based.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to manage multiple projects simultaneously.
- Strong attention to detail and organizational skills.
- Experience working with remote teams.
- Background in Recruitment Staffing.
- Knowledge of RPA technologies and tools.
Due to our current stage & success, we're also open to training and developing someone with the right mindset - but business analyst experience is required.
What the Zest team think: 'I've been fortunate to have been supporting them as they've been scaling from scratch, and not only have we built the most phenomenal, high performing team; but also one that have heaps of fun and are truly proud of what they do! Amazing culture, and amazing product - not one to miss.' Lizzie Formisano, Senior Recruitment Consultant
Business Analyst in Chelmsford employer: meet DWIGHT
Join a dynamic SaaS start-up in Chelmsford that is revolutionising the recruitment industry with cutting-edge AI tools. As an Implementation Project Manager / Business Analyst, you'll thrive in a vibrant work culture that values innovation and collaboration, while enjoying opportunities for professional growth and development. With a focus on employee well-being and a commitment to making a meaningful impact, this company offers a unique chance to be part of a rapidly scaling business that prioritises both client success and team satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections you make, the better your chances of landing that Business Analyst role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to project management and software implementation. We can’t stress enough how important it is to showcase your analytical skills and experience during these chats!
✨Tip Number 3
Showcase your past projects! Bring examples of your work to interviews, especially those involving requirement gathering and process flow mapping. This will help potential employers see your hands-on experience in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our amazing team.
We think you need these skills to ace Business Analyst in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience in software implementation and project management, especially within a SaaS environment. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the recruitment industry and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills:Since this role involves client-facing interactions, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our awesome team!
How to prepare for a job interview at meet DWIGHT
✨Know Your Stuff
Make sure you understand the SaaS landscape and the specific AI tool the company offers. Brush up on your knowledge of software implementation and project management methodologies, as these will be key topics during your interview.
✨Showcase Your Communication Skills
Since this role involves client-facing interactions, practice explaining complex technical concepts in simple terms. Prepare examples of how you've successfully communicated with non-technical teams in the past.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific project challenges. Think of scenarios where you've managed project scope, timelines, or client expectations, and be ready to discuss your approach and the outcomes.
✨Demonstrate Your Analytical Mindset
Be prepared to discuss your experience with requirement gathering and process flow mapping. Bring examples of how you've analysed requirements in previous roles and how that led to successful project outcomes.
