Are you looking to develop your career in sales and account management? We have an exciting opportunity within our growing Service & Repairs department, based at our Ashford (Kent) office, for a Service & Repairs Sales Executive.
You will play an important role in supporting our existing customers, managing repair quotations, securing Service Plan renewals and identifying opportunities to increase sales through additional services and critical spares.
About us:
Meesons A.I. specialise in specific verticals across the construction industry with a strong focus on securing people and property with bespoke, out-of-the-box product solutions. Operating throughout the United Kingdom and Europe, we partner with some of the most influential international manufacturers, ensuring that our client-base receives the best possible solutions for their requirements.
Our ability to offer unique solutions that influence change within the construction industry has driven company growth. We’re not just another ‘entrance expert’ we’re thought leaders, industry influencers and drivers of change. It is our passion to do what’s right for not only our clients and employees, but also the sectors we work within. To drive change, we work with highly commended awarding bodies such as LPCB and Secured by Design.
Key Responsibilities
- Proactively follow up outstanding Repairs quotations to secure customer orders
- Identify opportunities to upsell Critical Spares, Service Plans, and additional maintenance services
- Build and maintain strong relationships with customers
- Contact customers regarding outstanding quotations and renewal opportunities
- Identify additional revenue opportunities within existing customer accounts
- Work towards individual and departmental sales targets
- Support the Service Sales Manager with account development activities
- Prepare, issue, and manage Repairs and Service Plan quotations
- Manage Service Plan renewals and follow up outstanding agreements
Customer Service & Administration
- Maintain accurate customer records and sales pipelines
- Update internal systems, including Salesforce and Simpro
- Provide excellent customer service and respond to commercial enquiries
- Work collaboratively across Service Plans and Repairs to provide cover during holidays and sickness
What We’re Looking For
- A confident communicator who enjoys speaking with customers
- A proactive, sales-focused attitude
- Comfortable making outbound calls to existing customers
- Strong organisational skills and attention to detail
- Ability to build relationships and recognise sales opportunities
- Motivated by achieving targets and delivering results
- Previous experience in sales, customer service or account management would be beneficial
- Experience within engineering, maintenance or facilities management is desirable but not essential
- Competent IT user – experience of MS Office and Simpro desirable
We offer an incredible salary and a range of benefits. This role is perfect for an individual who’s looking to make their mark in an already successful company. We offer working from home options with regular visits to our HQ in Yorkshire.
- You’ll receive generous annual leave plus 8 bank holidays, a Company Pension Scheme, Life cover, Healthcare plan and retail discounts.
