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For Companies At a Glance
- Tasks: Lead stockroom operations, manage deliveries, and ensure a safe, organised environment.
- Company: Join ME+EM, a fast-growing luxury fashion brand with a vibrant culture.
- Benefits: Enjoy 33 days annual leave, staff discounts, and social events.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Experience is a plus, but a passion for retail and organisation is key.
- Other info: Dynamic work environment with opportunities for growth and fun team activities.
The predicted salary is between 28800 - 43200 £ per year.
Location: London, Kings Road
Contract Type: Full time, 37.5 hrs per week
About Us
ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S.
At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.
Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.
About the role
The Stockroom Supervisor is a leader of the stockroom tasks. You are responsible for the effective completion of deliveries, recalls, stock counts and stock takes, and feedback any discrepancies and IT challenges to the correct department. You ensure the stockroom is maximised, safe and easy to navigate for the team. You are expected to work independently and as a support to the shop floor team. You are confident responding to customer emails and answering telephone calls and acting as a brand representative at all times.
About you
- Previous experience in a similar role is an advantage but not essential.
- Attention to detail, organised and able to work at pace.
- Passion for retail, compliance, and organisation.
Your Responsibilities
- Leader of off floor operational tasks
- Manage time and task list to ensure deliveries & stock recalls are actioned to deadlines.
- Expert in stock and till processes and ability to train others on them.
- Prioritising merch actions
- Ensure deliveries are unpacked, checked, labelled and placed correctly in the areas.
- Ensure existing products are accurately labelled and placed correctly in the areas.
- Exemplary behaviour in time keeping, back of house admin and customer care
- High level of telephone etiquette, able to train others to the same standard.
- Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store, online or during telephone orders.
- Influence others with your knowledge
- Able to support on the shop floor if required.
- Manage stockroom Health & Safety compliance.
- Being responsible for own H&S and ensuring H&S processes are followed in store
- Stock is safely stored and broken ladders, stools etc are disposed of.
- Manage the stock inventory and stock movement process.
- Work alongside the Compliance and Training Coordinator.
- Embrace change and support the roll out of new systems.
- Prepare and steam the daily replenishment.
- Have a good understanding of the product range and style names.
- Attend all stock takes.
- Strong communication skills
- Brand representative at all times
- Key contributor to store KPIs
Employee Benefits
- 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
- A day off to celebrate your birthday.
- Pension Scheme
- Group Life Insurance
- Employee Assistance Programme (EAP)
- Length of Service Award
- Refer a Friend Scheme
- Staff uniform for retail employees
- Generous Staff and Friends and Family Discount
- Annual Volunteer Day
- Cycle to Work Scheme
- Tech Scheme
- Eye Care Vouchers
- Real Living Wage Employer
- Employee led committees
- Social events and biannual parties
- Enhanced maternity and paternity package after 2 years of service.
Equal Opportunity Statement
ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
Application Note
Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.
Stockroom Supervisor employer: Me+Em
Contact Detail:
Me+Em Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stockroom Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out ME+EM's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their passionate group.
✨Tip Number 2
Practice your stockroom knowledge! Brush up on stock management processes and be ready to discuss how you can contribute to keeping things organised and efficient. This will demonstrate your readiness to take on the Stockroom Supervisor role.
✨Tip Number 3
Show off your communication skills! Be prepared to share examples of how you've handled customer queries or team challenges in the past. This will highlight your ability to represent the brand and support your colleagues effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the ME+EM family and ready to contribute to our growth and evolution.
We think you need these skills to ace Stockroom Supervisor
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We love candidates who are genuinely excited about the industry and can convey that passion in their words.
Be Organised and Detail-Oriented: Make sure your application is well-structured and free of errors. Attention to detail is key for the Stockroom Supervisor role, so show us you can keep things tidy right from the start!
Highlight Relevant Experience: Even if you don’t have direct experience as a Stockroom Supervisor, share any relevant roles or tasks you've handled. We appreciate transferable skills and experiences that demonstrate your ability to manage stock and support a team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Me+Em
✨Know Your Stockroom Stuff
Make sure you brush up on stockroom processes and procedures. Understand how deliveries, recalls, and stock counts work, as well as any IT systems they use. Being able to speak confidently about these topics will show that you're ready to hit the ground running.
✨Show Off Your Organisational Skills
Since the role requires a high level of organisation, prepare examples from your past experiences where you've successfully managed tasks or projects. Highlight your attention to detail and how you keep things running smoothly, especially in a fast-paced environment.
✨Demonstrate Your Customer Care Skills
As a Stockroom Supervisor, you'll need to represent the brand well. Be ready to discuss how you've handled customer interactions in the past, whether it's through emails or phone calls. Show that you can maintain a high standard of telephone etiquette and can train others to do the same.
✨Embrace Change and Adaptability
ME+EM values adaptability, so be prepared to talk about times when you've embraced change or helped implement new systems. Share how you can support your team during transitions and ensure everyone is on board with new processes.
