At a Glance
- Tasks: Manage stock accuracy and inventory operations in a fast-paced fashion environment.
- Company: Join ME+EM, a rapidly growing luxury fashion brand with a vibrant culture.
- Benefits: Enjoy 33 days annual leave, birthday off, and generous staff discounts.
- Other info: Dynamic team environment with opportunities for growth and fun social events.
- Why this job: Be the backbone of our inventory and make a real impact on our success.
- Qualifications: Experience in stock control, strong analytical skills, and proficiency in ERP systems.
The predicted salary is between 35000 - 45000 £ per year.
Reporting to: Operations Director
Location: Head Office, White City Place, West London
Contract Type: Full time, 37.5 hours per week
About Us: ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.
About the Role: As Stock Control Manager, you will be the backbone of our inventory operations. In a fast-paced fashion environment, you are not just managing physical products: you are the guardian of data integrity across our entire ecosystem. You will ensure that every SKU - across multiple collections, sizes, and colourways - is accurately reflected across our ERP, e-commerce platform, 3rd Party Warehouse Management, and Point of Sale (POS) systems. Partnering with key stakeholders in Merchandising, Retail, Finance and IT teams and our 3PL, you will report directly into the Operations Director with a dotted line into the Director of IT & Systems. There are currently no direct reports into this role.
Responsibilities:
- Inventory Management & Stock Accuracy
Support and maintain exceptional stock accuracy across warehouse and retail locations, aiming for 98%+ accuracy. Manage the full stock lifecycle including deliveries, returns, transfers, markdowns, write-offs, code changes and end-of-season clearance activity. Coordinate and lead quarterly retail stock takes, weekly cycle counts, warehouse PI counts and annual audits. Investigate and resolve stock discrepancies quickly and accurately across stores, warehouse and head office. Produce regular reporting on stock accuracy, stock loss and inventory discrepancies.
- Systems & Data Integrity
Act as a key user across inventory systems, understanding stock movement between e-commerce, ERP and warehouse platforms. Perform reconciliations to ensure stock is accurately reflected across all business systems. Troubleshoot stock and systems issues, identify root causes and support process improvements. Generate detailed inventory and stock reports using Excel and BI tools to support Retail, Buying and Merchandising teams.
- Compliance & Loss Prevention
Monitor shrinkage, damages and faulty stock across stores and third-party warehouses. Identify trends, risks and opportunities to improve stock control processes. Support fraud prevention through reporting, checks and investigations. Help establish and maintain robust stock processes across warehouse, retail and head office operations.
Skills:
- Experience within a stock control or inventory-focused role, ideally within fashion, retail or luxury environments.
- Strong experience working with ERP systems such as Microsoft Dynamics and warehouse management systems (WMS).
- Advanced Excel skills with confidence handling large datasets and identifying trends or anomalies.
- Highly analytical with a naturally investigative mindset and strong problem-solving ability.
- Excellent attention to detail with a clear understanding of the importance of inventory accuracy within retail.
- Comfortable working within a fast-paced environment and able to adapt quickly to changing priorities.
- Strong communication skills with the ability to translate data into clear, actionable insights for both operational and senior stakeholders.
- Proactive, organised and confident working cross-functionally across warehouse, retail and head office teams.
Employee Benefits:
- 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
- A day off to celebrate your birthday.
- Pension Scheme
- Group Life Insurance
- Employee Assistance Programme (EAP)
- Length of Service Award
- Refer a Friend Scheme
- Staff uniform for retail employees
- Generous Staff and Friends and Family Discount
- Annual Volunteer Day
- Cycle to Work Scheme
- Tech Scheme
- Eye Care Vouchers
- Real Living Wage Employer
- Employee led committees
- Social events and biannual parties
- Enhanced maternity and paternity package after 2 years of service.
ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities employer, we do not discriminate against applicants based on race, colour, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
Stock Control Manager employer: Me+Em
At ME+EM, we pride ourselves on being an entrepreneurial and creative luxury fashion brand that values each team member's contributions. Located in the vibrant White City Place, our fast-paced work environment is complemented by a supportive culture that encourages personal growth and collaboration. With generous benefits including 33 days of annual leave, a day off for your birthday, and a commitment to diversity and inclusion, we offer a rewarding workplace where you can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Control Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Me+Em, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Me+Em!
We think you need these skills to ace Stock Control Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Me+Em, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Me+Em and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Me+Em that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Me+Em
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
