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For Companies At a Glance
- Tasks: Deliver exceptional customer service and provide personal styling sessions.
- Company: Join ME+EM, a fast-growing luxury fashion brand with a vibrant culture.
- Benefits: Enjoy 33 days annual leave, generous discounts, and social events.
- Why this job: Be part of a dynamic team in a fun, fast-paced retail environment.
- Qualifications: Passion for fashion and experience in high-volume retail settings.
- Other info: Opportunities for career growth and a supportive, inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Job Role: Senior Style Advisor
Reporting to: Store Manager
Location: ME+EM, Harrogate
Contract type: Full Time, 37.5 Hours Per Week
About us
ME+EM is one of the UK\’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S.
At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.
Our office and stores are always busy and fast paced, but we work just as hard to make sure it\’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone\’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.
About the role
ME+EM are looking for full time Senior Style Advisor to join our retail team in our new store opening in Harrogate. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns.
About you
- Experience working in a fast paced, high volume environment
- Have a genuine passion for fashion and providing outstanding customer service
Your Responsibilities
- Provide the best experience through speed and accuracy.
- Ensure you represent the brand at all times by following the company dress code.
- Continually improve product knowledge and research products online.
- Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online.
- Promoting \’one business\’ mindset.
- Be confident in building organic and long-lasting relationships with customers.
- Carryout personal styling sessions with confidence.
- Confident with styling, outfit building and recommendations.
- Escalate customer complaints to the management team.
- Awareness of opening and closing duties and support when necessary.
- Be confident with till functions.
- Process transactions, refunds and telephone orders confidentially.
- Understanding the importance of data collection and ensuring GDPR is adhered to.
- High level of telephone etiquette.
- Maintaining store visual merchandising standards.
- Replenishing stock and keeping the shop floor clean and tidy.
- Assist with deliveries and stock recalls.
- Being responsible for own H&S and ensuring H&S processes are followed in store.
Employee Benefits
- 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
- A day off to celebrate your birthday
- Pension Scheme
- Group Life Insurance
- Employee Assistance Programme (EAP)
- Length of Service Award
- Refer a Friend Scheme
- Staff uniform for retail employees
- Generous Staff and Friends and Family Discount
- Annual Volunteer Day
- Cycle to Work Scheme
- Tech Scheme
- Eye Care Vouchers
- Real Living Wage Employer
- Employee led committees
- Social events and biannual parties
- Enhanced maternity and paternity package after 2 years of service.
Equal Opportunity
ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities\’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
Please email [email protected] should you require any adjustments needed to take part in this recruitment process.
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Senior Style Advisor - Harrogate employer: Me+Em
Contact Detail:
Me+Em Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Style Advisor - Harrogate
✨Tip Number 1
Get to know ME+EM! Before your interview, dive into our brand's story and values. This will help you connect with the team and show that you're genuinely interested in being part of our fast-paced, creative environment.
✨Tip Number 2
Practice your personal styling skills! Think about how you can showcase your fashion knowledge during the interview. Bring examples of how you've helped customers in the past or how you would approach styling sessions at ME+EM.
✨Tip Number 3
Be ready to demonstrate your communication skills. We love clear communicators who can multitask and adapt to different situations. Prepare some scenarios where you've successfully navigated customer interactions or team dynamics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our vibrant team in Harrogate. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Style Advisor - Harrogate
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or personal stories that highlight your enthusiasm for the industry and how it aligns with ME+EM's values.
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Style Advisor role. Highlight your experience in fast-paced environments and your ability to provide outstanding customer service, as these are key aspects of the job.
Be Authentic: We value authenticity at ME+EM, so be yourself in your application. Use a friendly tone and don’t hesitate to share your unique style and approach to customer interactions—this will help you stand out!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Me+Em
✨Know Your Fashion
Brush up on the latest trends and ME+EM's unique style. Be ready to discuss your favourite pieces from their collection and how you would style them. This shows your genuine passion for fashion and helps you connect with the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Think about times when you went above and beyond for a customer, as this aligns perfectly with ME+EM's commitment to delivering memorable service.
✨Demonstrate Team Spirit
ME+EM values teamwork, so be ready to share experiences where you collaborated effectively with others. Highlight your ability to adapt in a fast-paced environment and how you contribute to a positive team dynamic.
✨Dress to Impress
Since you'll be representing the brand, make sure your outfit reflects ME+EM's style. Choose something chic and polished that showcases your understanding of fashion while adhering to their dress code.
