At a Glance
- Tasks: Deliver luxury-level customer support in both German and English across various channels.
- Company: Join ME+EM Ltd, a brand known for exceptional service and style.
- Benefits: Enjoy 33 days annual leave, a birthday day off, and a pension scheme.
- Other info: Full-time role based in vibrant West London with great career prospects.
- Why this job: Be part of a team that values empathy and personalised customer care.
- Qualifications: Fluency in German and English with a passion for outstanding customer service.
The predicted salary is between 30000 - 40000 £ per year.
ME+EM Ltd is seeking a Customer Care Advisor fluent in German and English to provide luxury-level service.
Responsibilities include delivering outstanding support across various channels and resolving customer queries with empathy.
The ideal candidate will possess a passion for customer service, excellent communication skills, and the ability to provide personalized advice.
This full-time role is based at our Head Office in West London, offering benefits like 33 days annual leave, a birthday day off, and a pension scheme.
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We think you need these skills to ace Lux Concierge: German & English Customer Care
Fluency in German
Fluency in English
Customer Service
Communication Skills
Empathy
Problem-Solving Skills
Personalised Advice
