Visual Merchandising Manager in London

Reporting to: Head of Visual
Location: Head Office, White City Place, West London
Contract Type: Full time, 37.5 hours per week

About Us:
ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded.

About the Role:
The UK VM Manager will lead the VM implementation across multi site locations within the UK and ROW. They will oversee the VM guidelines, ensuring the ME+EM brand styling pillars are communicated through outfit building and head to toe looks that are also reflective of the location, client and brand. In addition they will be responsible for the coordination of VM projects, including seasonal activations, pop ups and events.

Responsibilities

• Responsible for the creation of VM guidelines for each product drop across all UK and ROW locations, working alongside the Head of Visual to ensure these reflect both the brand and relevant markets.
• Attend monthly / Bi-monthly ranging meetings with Merchandising to determine range plans for stores.
• Monthly Head Office Concept Store set up.
• Responsible for implementing monthly VM floor refreshes across multi site locations within the UK with the support of the Assistant VM.
• Attend weekly retail feedback meetings to discuss store performance and what actions can be made to capitalise on footfall, customer requests and consumer trends.
• Liaise weekly with Merchandising on product delays, delivery schedules, recall lists etc to determine the VM guidelines are accurate.
• Responsible for leading the creative styling of head to toe looks for both mannequins and front facers that reflect the brand styling pillars.
• Create monthly front facer styling deck to share with stores and concessions.
• Collaboration with the Head of Visual in the ideation and creative of store windows across the UK and ROW.
• Work closely with the Head of Visual to continuously elevate the in-store client experience.
• With the support of the Assistant VM, ensure the maintenance of the VM in local sites on a weekly basis.
• Work with each individual location's stock on hand, to adapt guidelines effectively.
• Ability to travel to regional locations across the UK and ROW as needed for VM updates.
• Support the Head of Visual with the creation of detailed plans for new store openings.
• Manage Assistant VM, providing support and guidance.
• Engage and develop in-house talent, providing training and inspirational insight into the ME+EM brand and visual aesthetic.
• Support the Head of Visual with implementing proven processes and ways of working.

Skills:

• Experience in a managerial VM role within women’s contemporary/luxury fashion, preferably in a multi-site environment.
• Experience in elevated and creative VM styling is imperative.
• Excellent organisational and communication skills are required.
• The ability to work in a fast paced environment is essential.
• Adaptability and problem solving skills.
• Must be able to travel to store locations within the UK and ROW where and when required.
• Proficient in Microsoft Office and Google Workspace.

Employee Benefits:

• 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
• A day off to celebrate your birthday.
• Pension Scheme
• Group Life Insurance
• Employee Assistance Programme (EAP)
• Length of Service Award
• Refer a Friend Scheme
• Staff uniform for retail employees
• Generous Staff and Friends and Family Discount
• Annual Volunteer Day
• Cycle to Work Scheme
• Tech Scheme
• Eye Care Vouchers
• Real Living Wage Employer
• Employee led committees
• Social events and biannual parties
• Enhanced maternity and paternity package after 2 years of service.

ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce.