Head of CRM, Loyalty & VIP Growth in City of Westminster

Head of CRM, Loyalty & VIP Growth in City of Westminster

City of Westminster Full-Time On-site
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ME+EM is seeking a Head of CRM to lead retention, loyalty and customer advocacy. The role focuses on building a best-in-class CRM, lifecycle marketing and omnichannel engagement while reducing reliance on acquisition spend.

You will shape a customer-centric strategy across global markets, manage CRM technology and data insights, and collaborate with Brand, Product and Ecommerce to drive commercial growth.

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Head of CRM, Loyalty & VIP Growth in City of Westminster employer: ME+EM Ltd

ME+EM London is an exceptional employer, offering a vibrant and inclusive work culture that thrives on creativity and collaboration. Located in the dynamic White City Place, our team enjoys generous benefits including 33 days of annual leave, a supportive environment for personal growth, and exciting social events that foster camaraderie. Join us to be part of a fast-growing luxury fashion label where your contributions are valued and celebrated.

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Contact Details:

ME+EM Ltd Recruitment Team