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- Tasks: Lead digital trading and content strategy to boost online sales and customer engagement.
- Company: Join ME+EM, a fast-growing luxury fashion brand with a vibrant culture.
- Benefits: Enjoy 33 days annual leave, birthday off, and generous staff discounts.
- Other info: Be part of a diverse team that values creativity and collaboration.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Experience in digital trading or eCommerce with a strong commercial mindset.
The predicted salary is between 60000 - 80000 £ per year.
Reporting to: Growth Director
Location: Head Office, White City Place, West London - Studio & On Location
Contract Type: 9 month Maternity Cover - Full time, 37.5 hours per week
About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.
About the Role: We are looking for a commercially driven and strategic Head of Digital Trading & Content to lead and deliver the trading and content strategy across ME+EM’s digital platforms. This role is responsible for maximising global sales growth by driving customer engagement, conversion and productivity across all online touchpoints. Sitting at the intersection of trading, content, analytics and customer experience, you will translate insight into commercially impactful digital execution.
Responsibilities:
- Content & Creative Customer Engagement Strategy: Own the website content strategy, ensuring creative consistency and brand aesthetic across all digital experiences. Translate consumer insight and market trends into compelling, regionally relevant online journeys. Partner with the Digital Platform team to build and execute a roadmap of initiatives that drive key KPIs. Embed first-party data and A/B testing into all content and creative decisions to drive continuous optimisation. Build strong cross-functional relationships to unlock and maximise commercial opportunities. Leverage AI tools to drive operational efficiencies and enhance performance.
- Yield & Revenue Management: Maximise online sales yield by optimising product visibility and performance across all digital touchpoints. Develop and execute scalable on-site visual merchandising strategies tailored by market and customer segment. Build and manage forecasting models aligned to merchandising budgets, identifying risks and opportunities. Optimise delivery and payment propositions to improve conversion and customer experience. Collaborate with Performance Marketing and CRM to drive efficiency across acquisition and retention. Leverage SEO as a key traffic and revenue channel, connecting content, merchandising and growth strategies. Lead localised trading strategies across international markets, including VM, content, photography and marketing channels. Build reporting frameworks that clearly articulate product and marketing performance by market.
- Digital Analytics & Measurement: Develop a best-in-class digital analytics programme in partnership with the analytics team. Ensure the website data layer supports accurate tagging, tracking and reporting. Deliver weekly trading updates combining qualitative and quantitative insights. Democratise analytics through dashboards and visualisation tools to support decision-making across the business. Use analytics to optimise product storytelling across PLP and PDP, driving engagement, conversion and AOV. Lead and embed a robust A/B testing programme across digital trade and content.
- Team Leadership: Lead, coach and develop a high-performing team, with clear development plans and progression pathways. Structure the team to balance operational excellence with strategic trading focus. Build a culture of accountability, collaboration and continuous improvement.
Skills:
- Proven experience leading digital trading, eCommerce or content functions within a premium or high-growth brand.
- Strong commercial mindset with a deep understanding of digital KPIs and customer behaviour.
- Highly data-driven, with experience using analytics to inform strategy and decision-making.
- Ability to influence and collaborate with senior stakeholders across multiple functions.
- Comfortable operating in a fast-paced, scaling environment.
- Passionate about delivering best-in-class digital customer experiences.
Employee Benefits:
- 33 days annual leave for full time employees (25 days holiday + 8 bank holidays).
- A day off to celebrate your birthday.
- Pension Scheme.
- Group Life Insurance.
- Employee Assistance Programme (EAP).
- Length of Service Award.
- Refer a Friend Scheme.
- Staff uniform for retail employees.
- Generous Staff and Friends and Family Discount.
- Annual Volunteer Day.
- Cycle to Work Scheme.
- Tech Scheme.
- Eye Care Vouchers.
- Real Living Wage Employer.
- Employee led committees.
- Social events and biannual parties.
- Enhanced maternity and paternity package after 2 years of service.
ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.
Consultant Handel in City of London employer: ME+EM Ltd
Contact Detail:
ME+EM Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant Handel in City of London
✨Tip Number 1
Get to know the company inside out! Research ME+EM's values, culture, and recent projects. This way, you can tailor your conversations during interviews to show how you fit right in with their entrepreneurial spirit.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Head of Digital Trading & Content. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Consultant Handel in City of London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role and our brand shine through. We love seeing candidates who are genuinely excited about what we do at ME+EM!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the job description. We want to see how you can contribute to our growth and evolution!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ME+EM Ltd
✨Know Your Digital Commerce Inside Out
Before the interview, dive deep into ME+EM's digital presence. Familiarise yourself with their website, social media channels, and any recent campaigns. Understanding their brand aesthetic and customer engagement strategies will help you speak confidently about how you can contribute to their digital trading and content strategy.
✨Showcase Your Data-Driven Mindset
Since this role is highly data-driven, be prepared to discuss your experience with analytics and how you've used data to inform decisions in previous roles. Bring examples of A/B testing or digital strategies you've implemented that led to measurable results. This will demonstrate your ability to translate insights into impactful actions.
✨Emphasise Collaboration Skills
ME+EM values strong cross-functional relationships, so highlight your experience working with different teams. Share specific instances where you collaborated with marketing, analytics, or creative teams to achieve a common goal. This will show that you can effectively partner with others to drive key KPIs.
✨Prepare Questions That Show Your Passion
At the end of the interview, have thoughtful questions ready that reflect your enthusiasm for the role and the company. Ask about their future digital initiatives or how they plan to leverage AI tools in their strategy. This not only shows your interest but also your proactive approach to contributing to ME+EM's growth.