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- Tasks: Assist in providing technical and customer care services within the housing survey environment.
- Company: Join a supportive team focused on building control and consultancy.
- Benefits: Competitive salary, hybrid working, and opportunities for career progression.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Essential criteria include strong communication and organisational skills.
- Other info: Flexible working hours and a commitment to equal opportunities.
The predicted salary is between 22000 - 30000 £ per year.
We are recruiting for a Technical Assistant to assist in providing a comprehensive technical, administrative and customer care service, delivering the Building Control and Consultancy functions within the Partnership. The role involves processing/maintaining applications, producing documentation and liaising with customers to provide a first‑class consultancy service within the housing survey environment, and ensuring work is carried out in accordance with the Building Control Act 1984, the Building Regulations 2010, Building Safety Act 2022 and other allied legislation.
Responsibilities:
- Process applications, produce documentation and liaise with customers to provide a high‑quality consultancy service within the housing survey environment.
- Deliver the Building Control and Consultancy functions within the Partnership in line with relevant legislation.
- Support in the prompt and efficient implementation of all aspects of the Building Control function.
- Contribute to the development and maintenance of documentation and records related to applications and services.
- Engage with internal teams and stakeholders to support service delivery and customer care.
Qualifications and Development:
- Level A is the entry point of the role; essential criteria are required for all applicants and will be assessed via application and interview.
- Level B details are developmental and relate to progression through knowledge, experience and skills from Level A.
- Level C requires the highest level of competence and demonstrates full alignment with the job profile including qualifications, knowledge, skills and experience.
- All elements of Level A listed within the person specification are essential.
Career Progression Framework (CPF) provides a mechanism for development and potential progression from Level A to B, and B to C.
Additional Information:
- Salary: Range 3 Level A £26,303 per annum (monthly payments)
- Contract Type: Permanent Part Time; Working Hours: 37
- Location: Hybrid (Foord Annexe, Eastgate House, High Street, Rochester, Kent, ME1 1EW) and home working
- Job Reference: REC4235VR; Closing Date: 24 February, 2026
- Service: STG Building Control; Directorate: Place (Regeneration, Culture & Environment)
- Posted: 26 January, 2026
The organisation is an equal opportunities employer in line with legal requirements.
Technical Assistant in Rochester employer: Medway Council
Contact Detail:
Medway Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant in Rochester
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to technical assistance and customer care. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Technical Assistant in Rochester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Technical Assistant role. We want to see how you can contribute to our Building Control and Consultancy functions!
Showcase Your Customer Care Skills: Since this role involves liaising with customers, it’s essential to demonstrate your customer care experience. Share examples of how you've provided excellent service in previous roles – we love a good story!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Remember, clarity is key in the technical world!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Medway Council
✨Know Your Legislation
Familiarise yourself with the Building Control Act 1984, the Building Regulations 2010, and the Building Safety Act 2022. Being able to discuss these laws confidently will show that you understand the framework within which the role operates.
✨Showcase Your Customer Care Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved issues or improved client satisfaction, as this is key for a Technical Assistant.
✨Be Ready to Discuss Documentation
Since the role involves producing documentation, be prepared to talk about your experience with maintaining records and processing applications. Bring examples of documents you've worked on, if possible, to demonstrate your attention to detail.
✨Engage with Internal Teams
Highlight your ability to work collaboratively with internal teams and stakeholders. Prepare to discuss how you've successfully engaged with others to support service delivery in past roles, as teamwork is crucial in this position.
