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- Tasks: Manage events at the historic Rochester Corn Exchange and ensure unforgettable experiences.
- Company: Join a vibrant team at one of Medway’s most prestigious venues.
- Benefits: Gain valuable experience in event management and customer service.
- Why this job: Be the key player in creating memorable events for diverse clients.
- Qualifications: Experience in event operations and a passion for exceptional guest experiences.
- Other info: Dynamic role with opportunities to develop your skills in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
Join the vibrant team at the Rochester Corn Exchange and play a pivotal role in delivering a diverse range of events at one of Medway’s most prestigious venues. We are seeking an enthusiastic and committed Casual Function Manager to help ensure the smooth, professional, and memorable delivery of functions and activities throughout the historic building. In this dynamic and customer facing role, you will act as a key point of contact for clients, contractors, suppliers, and casual staff. Whether supporting corporate meetings, weddings, community celebrations, or private parties, you will bring exceptional organisational skills, confidence in decision making, and the ability to adapt to the unique needs of each event.
Responsibilities:
- Oversee operational delivery on event days.
- Provide outstanding customer care, ensuring clients feel supported from arrival through to the end of their event.
- Supervise casual team members, ensuring smooth coordination and high service standards.
- Maintain compliance with licensing laws, health and safety requirements, and the Council’s financial procedures, including the secure handling of money.
- Act as the on-site licensee during events, taking responsibility for safety, security, and the overall running of the venue.
- Uphold Medway Council’s vision and values, promoting a safe, inclusive and professional environment for all users of the venue.
Qualifications:
- Experience in event operations and a strong understanding of customer-focused service.
- Supervisory experience within a hospitality, events, or similar environment.
- Knowledge of licensing regulations related to the sale of alcohol.
- Confidence in solving problems, using initiative, and adapting to changing demands.
- A friendly, proactive approach and a passion for creating exceptional guest experiences.
This is a fixed-location role based at Rochester Corn Exchange. You will play an essential part in helping us deliver safe, well-managed, and unforgettable events for our clients and their guests. Join us in creating truly memorable experiences at the Rochester Corn Exchange, where every event matters, and your contribution makes the difference.
Call Mark Morgan on 01634 331261 if you would like to have an informal discussion with the recruiting manager.
Important Information:
- Applicants must be able to demonstrate all criteria at level A which are essential for appointment to the role.
- Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.
- For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online.
- Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.
- All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
- We reserve the right to close this vacancy at any time prior to the closing date.
Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.
Casual Function Manager in Rochester employer: Medway Council
Contact Detail:
Medway Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Function Manager in Rochester
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who have worked at venues similar to Rochester Corn Exchange. A friendly chat can lead to insider info or even a recommendation.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to share examples of how you've successfully managed events or dealt with tricky situations.
✨Tip Number 3
Be proactive! If you see an event happening at the Rochester Corn Exchange, don’t hesitate to pop by and introduce yourself. It’s a great way to show your enthusiasm and make a memorable impression.
✨Tip Number 4
Apply through our website! We love seeing applications that come directly from passionate candidates. Make sure to highlight your customer service experience and any relevant event management skills in your application.
We think you need these skills to ace Casual Function Manager in Rochester
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for event management shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for clients and guests.
Highlight Relevant Experience: Make sure to showcase any previous experience in event operations or customer service. We’re keen on seeing how your background aligns with the role of Casual Function Manager, so don’t hold back on those details!
Tailor Your Application: Take a moment to tailor your application specifically for this role at the Rochester Corn Exchange. Mention how your skills and experiences relate to the responsibilities outlined in the job description, and how you can contribute to our vibrant team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Medway Council
✨Know the Venue Inside Out
Before your interview, take some time to research the Rochester Corn Exchange. Familiarise yourself with its history, layout, and the types of events it hosts. This will not only show your enthusiasm but also help you answer questions about how you would manage different functions effectively.
✨Showcase Your Customer Service Skills
As a Casual Function Manager, exceptional customer care is key. Prepare examples from your past experiences where you went above and beyond for clients. Highlight your ability to adapt to their needs and ensure a memorable experience, as this aligns perfectly with the role's requirements.
✨Demonstrate Your Organisational Prowess
Be ready to discuss how you handle multiple tasks during busy events. Share specific strategies you use to keep everything running smoothly, such as prioritising tasks or coordinating with team members. This will reassure the interviewers that you can manage the dynamic nature of the role.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life event scenarios, like dealing with unexpected issues or managing a difficult client. Think through potential challenges you might face and how you would resolve them. This will showcase your problem-solving skills and confidence in decision-making.