At a Glance
- Tasks: Build strong relationships with tenants and encourage timely rent payments.
- Company: Medway Council, dedicated to supporting the community.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic role with a focus on community support and tenant engagement.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Medway Council is seeking an Income & Arrears Officer to build strong relationships with tenants, encouraging timely rent payments and reducing arrears in a defined area.
You will monitor rent accounts, apply the Council's income collection policies, and work with partner agencies to support residents.
The role involves calls, emails and home visits, and may include court appearances for tenancy breaches.
Signposting to support services and audits are also part of the responsibilities.
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Rent Recovery & Tenant Support Officer employer: Medway Council
Join our dedicated Children in Care Team in Medway, where we prioritise the well-being of children and families. As an employer, we offer competitive salaries, generous annual leave, and a supportive work culture that fosters professional growth through ongoing training and development. With hybrid working options and a strong commitment to employee welfare, we ensure that you can thrive both personally and professionally while making a meaningful impact in the community.
