At a Glance
- Tasks: Assist the public with parking info and enforce regulations while walking your route.
- Company: Join Medway Council's dedicated parking services team.
- Benefits: Flexible twilight shifts, career progression opportunities, and a supportive work environment.
- Other info: Uniform provided; dynamic role with potential for growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Full UK Driving Licence and willingness to drive required.
The predicted salary is between 18900 - 23100 £ per year.
About the Role
Working as a member of the parking services team, the post holder will be a front-line operative for the council assisting members of the public with information, offering advice and guidance on parking restrictions. Ensuring correct use of both off-street and on-street parking spaces, in accordance with the relevant Parking Orders and Traffic Management Act 2004. Civil Enforcement Officers (CEO) will also be required to issue Penalty Charge Notices to vehicles parking in contravention of the parking regulations, which may incur some negative verbal interaction. Written reports will need to be completed by the post holder recording details of any incidents. On a daily basis CEO's will walk their allocated route, which could be up to 10/12 miles, assessing road signage and road lining for compliance purposes; informing their supervisor of any issues or concerns. CEO's must ensure all incidents are brought to the attention of the Supervisor immediately – providing written statements and reports. They may also need to attend court or adjudication panels when required, as well as to submit evidence when called upon. Medway Council's equipment procedures must be adhered to – ensuring that all equipment is given due care and protection, daily start of shift checks should be carried out for faults and damaged equipment to be immediately reported to the Supervisor. CEO's will be required to assist with the clearing of snow from Medway car park surfaces as directed, if the weather inhibits the issuing of Penalty Charge Notices.
Working Hours and Shift Pattern
The post holder will work on a shift pattern basis to ensure that the parking service is operational 7 days per week, from 07:00am - 01:00am hours. Working hours will be permanent twilight shifts- 20 hours per week, between 9pm to 1am, covering Monday to Sunday (including bank holidays).
Uniform and Equipment
A uniform is required to be worn for this role at all times. This should be worn and used in a professional manner. Staff are responsible for their own uniforms, and this remains the property of Medway Council. Other duties may be required to be undertaken within the scope of this post as and when required.
Requirements
The post holder must have a Full UK Driving Licence for both manual and automatic vehicle and must be willing to drive. The post holder will subject to a Standard DBS check.
Salary and Career Progression
The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C.
Career Progression Framework
Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly.
Person Specification
The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Civil Enforcement Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.
Additional Information
Important Information- Applicants must be able to demonstrate all criteria at level A which are essential for appointment to the role. Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK. For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please note, we prioritise applications from current Medway Council redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward. We reserve the right to close this vacancy at any time prior to the closing date.
Civil Enforcement Officer in Maidstone employer: Medway Council
Medway Council is an exceptional employer located in Chatham, UK, offering a supportive work culture that prioritises employee development through structured Career Progression Frameworks. As a Lawyer in the Place Team, you will not only engage in meaningful legal work but also benefit from comprehensive induction and ongoing support to enhance your skills and advance your career within a collaborative environment focused on excellence and best practices.
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement Officer in Maidstone
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Medway Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Civil Enforcement Officer in Maidstone
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Medway Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Medway Council
✨Get to Know Public Sector Values
Before your interview with Medway Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Medway Council.
