Technical Services Manager in England

The Facilities Management & Capital Projects Service is seeking an experienced and driven professional to lead our Technical Services function. We are looking for a dynamic individual with a strong background in managing teams responsible for stock condition surveys, energy data, compliance oversight, building safety, and the development of forward-looking works plans that support our delivery teams. You will play a vital role in ensuring the Council’s corporate assets are safe, compliant, efficient, and aligned with organisational strategic priorities.

In this role, you will provide day-to-day management of key technical service activities, ensuring statutory compliance, robust data management, and proactive building safety across the Council’s property portfolio. The postholder will hold responsibility for managing budgets and key compliance and building safety contracts, including asbestos management, water hygiene, condition surveys, and other essential technical frameworks. You will provide strategic oversight to ensure services are delivered effectively, efficiently, and in line with best practice.

Collaboration is central to this role. You will work closely with FM Delivery Service Managers, the Capital Projects Team, and the Marine Assets Manager—bringing together insight and expertise across the service to shape delivery plans, technical strategies, and long-term asset management approaches.

We are looking for someone who is:

• A confident and effective communicator with strong leadership skills.
• Highly organised and able to balance strategic thinking with operational delivery.
• Experienced in complex FM environments, with technical knowledge spanning consultant procurement, contract design, tendering, and statutory compliance.
• Skilled in translating technical data into meaningful plans and decisions that support the wider goals of the service and the Council.

This is a high-profile position reporting directly to the Strategic Head of Service for Facilities Management & Capital Projects. It is a unique opportunity to influence how we maintain and develop our assets, contributing significantly to how the Council meets its current and future operational needs. If you are passionate about delivering safe, compliant, and future-ready assets, and ready to make a meaningful impact we would welcome your application.

If you would like to have an informal discussion with the recruiting manager, please e-mail Peter Bates.

Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C.

When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met.

Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.

We are seeking a Technical Services Manager to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential.

Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.

Important Information: Applicants must be able to demonstrate all criteria at level A which are essential for appointment to the role. Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK. For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online.

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. We reserve the right to close this vacancy at any time prior to the closing date.

Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.