At a Glance
- Tasks: Administer school admissions and support families in navigating the education system.
- Company: Join Medway Council's Education and SEND Division, dedicated to improving children's educational experiences.
- Benefits: Generous leave, pension scheme, flexible working, and career progression opportunities.
- Why this job: Make a real difference in children's lives while developing your skills in a supportive environment.
- Qualifications: Strong customer service, data management, and problem-solving skills required.
- Other info: Inclusive workplace committed to diversity and personal development.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Medway's Education and Special Educational Needs and Disabilities (SEND) Division is committed to supporting all children and young people to learn and grow and to achieve their potential in education. The Education and SEND Division covers a wide range of services, including school admissions, place planning, Medway Test, school transport, capital developments, highâneeds funding and support for pupils with Education, Health and Care Plans, early years funding, school improvement and effectiveness, inclusion and attendance. Government ambitions for the provision of quality education and improvement plans for the SEND and Alternative Provision system are important strategic drivers for our vision for these services.
The Education and SEND Division is seeking highly driven and experienced professionals to join these teams at an exciting time of change within this sector. Successful candidates will join a supportive network of professionals within the Division and across the wider People Directorate and Council, work in partnership with providers, other agencies and strategic networks, and contribute to our journey of improvement and shape our service delivery to children, young people and families in Medway.
As a School Admissions Officer you will administer the processes for school admissions in Medway and undertake tasks as allocated by senior members of the team. This includes liaising with schools and families, handling serviceârelated enquiries, and ensuring they are answered effectively within agreed timescales, maintaining and monitoring data and information records relating to the work of the department.
You will be involved in the administration of:
- Coâordinated admissions applications (entry to Year R, junior transfer and secondary transfer)
- InâYear admissions
- Admissions appeals for community schools
- The Medway Test
In this role you must ensure that data is accurate, up to date, usable and in accordance with departmental policies and procedures to assist in the effective management of the Department. You will also assist with the administration and delivery of other functions within the wider School Services Department as and when required.
You will be expected to utilise your skills and abilities in customer service, problemâsolving, data recording and analysis, processing requests, paperwork, archiving and organisation to provide highâquality business support to your team and customers. This job will involve manual handling of large quantities of data that must be processed accurately and quality assured.
In return we will offer you:
- Generous annual leave entitlement
- Generous local government pension scheme package
- Access to wider training and development qualifications
- Flexible working scheme
- Travel plan discounts
- Access to CAREFIRST advice & counselling service
- Employee discount scheme for national and local retailers
Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.
When writing your application, it is important to identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria at level A are not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.
The person specification of a job profile is split into three levels:
- Level A â essential criteria that all applicants must be able to demonstrate.
- Level B â developed competencies for those who are practiced in this role, building on level A.
- Level C â the highest level of competence; applicants must fully meet all aspects of the job profile.
You will identify, through application, how you meet the elements detailed within the person specification at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation.
Important Information: Applicants must be able to demonstrate all criteria at level A, which are essential for appointment to the role. Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.
Equal Opportunities Commitment Statement: Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. Medway Council complies with the Equality Act 2010 and encourages people who may face discrimination to raise any concerns about potential barriers or obstacles that they might encounter in the recruitment process.
Please be advised that if you are not contacted within 3 weeks of the advert closing date, you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment, will usually be sent out via email. If you require documentation in a different format such as braille or large print, please contact the Resourcing Team on 01634 332878.
School Admissions Officer in Chatham employer: Medway Council
Contact Detail:
Medway Council Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land School Admissions Officer in Chatham
â¨Tip Number 1
Network like a pro! Reach out to current or former School Admissions Officers on LinkedIn or through local education forums. They can give you insider tips and maybe even put in a good word for you.
â¨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the admissions process and Medway's educational landscape. We want to see that you're not just passionate but also informed about the role and its challenges.
â¨Tip Number 3
Showcase your customer service skills during interviews. Think of examples where you've solved problems or helped others, especially in a school or community setting. This will highlight your fit for the role!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining our team at Medway Council.
We think you need these skills to ace School Admissions Officer in Chatham
Some tips for your application đŤĄ
Know the Job Inside Out: Before you start writing, make sure you understand the role of a School Admissions Officer. Dive into the job description and highlight how your skills match what they're looking for. This will help us see that you're the right fit!
Tailor Your Application: Donât just send a generic application! Use specific examples from your experience that align with the essential criteria at Level A. This shows us youâve put thought into your application and are genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to easily understand how you meet the requirements without sifting through unnecessary fluff!
Apply Through Our Website: Make sure to submit your application through our official website. Itâs the best way to ensure it gets to the right people. Plus, youâll find all the info you need about the role and the application process there!
How to prepare for a job interview at Medway Council
â¨Know Your Stuff
Make sure you understand the role of a School Admissions Officer and the specific responsibilities outlined in the job description. Familiarise yourself with the processes for school admissions, including co-ordinated applications and appeals. This will help you answer questions confidently and show that you're genuinely interested in the position.
â¨Showcase Your Customer Service Skills
Since this role involves liaising with schools and families, be prepared to discuss your customer service experience. Think of examples where you've effectively handled enquiries or resolved issues. Highlight your problem-solving abilities and how you can maintain a positive relationship with stakeholders.
â¨Data Accuracy is Key
As you'll be dealing with large quantities of data, it's crucial to demonstrate your attention to detail. Be ready to talk about your experience with data recording and analysis. You might even want to mention any tools or software youâve used to ensure data accuracy and compliance with policies.
â¨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face in the admissions process, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.