At a Glance
- Tasks: Join our team to assess applications and keep records up to date.
- Company: Medway Council, dedicated to community service and support.
- Benefits: Career progression opportunities, training, and a supportive work environment.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Good communication skills and ability to organise workloads.
- Other info: Entry-level position with clear pathways for advancement.
The predicted salary is between 36000 - 60000 Β£ per year.
We are looking for two enthusiastic individuals to join our busy Council Tax and Business Rates Service which deals with nearly 130,000 domestic and commercial properties. You will assess applications for reductions, make payment arrangements, process changes of address and generally ensure our records are kept up to date. You will be a good communicator who is able to organise and prioritise workloads and work well as part of a team. There will be a lot to learn, but you will be given the necessary training and support to enable you to excel in this role. The successful post holder will be subject to a standard DBS check.
Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C.
When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.
The person specification of a job profile is split into three levels:
- Level A (Essential Criteria) β All applicants must be able to demonstrate these through their application and interview.
- Level B (Developed Competencies) β Demonstrates knowledge, experience and skills built on Level A.
- Level C (Highest Competence) β Requires full demonstration of all aspects of the job profile, including qualifications, knowledge, skills and experience.
Finance & Business Improvement are seeking 2 Revenue Officers to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.
Applicants must be able to demonstrate all essential requirements as listed in the job profile. For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.
Revenues Officer in Chatham employer: Medway Council
Contact Detail:
Medway Council Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Revenues Officer in Chatham
β¨Tip Number 1
Get to know the role inside out! Familiarise yourself with the job description and person specification. This way, when you chat with the hiring manager or during interviews, you can show off your knowledge and enthusiasm for the Revenues Officer position.
β¨Tip Number 2
Donβt be shy about reaching out! If you have questions or want to discuss the role further, give Joanna a call. It shows initiative and gives you a chance to make a personal connection before the interview.
β¨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to teamwork, organisation, and communication skills. Think of examples from your past experiences that highlight these abilities.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen. Plus, it keeps everything organised on our end, making it easier for us to connect with you about the next steps.
We think you need these skills to ace Revenues Officer in Chatham
Some tips for your application π«‘
Know the Job Profile: Before you start writing, take a good look at the job profile. Make sure you understand what they're looking for and how your skills match up. This will help us tailor your application to show you're the perfect fit!
Highlight Your Skills: When you're writing your application, donβt just list your experience. Instead, give specific examples of how you've used your skills in previous roles. This will help us see how you can bring value to the team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so make it easy for us to read and understand your application.
Apply Through Our Website: Make sure you submit your application through our website. Itβs the best way for us to keep track of your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Medway Council
β¨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the role of a Revenues Officer. Familiarise yourself with the key responsibilities like assessing applications and processing changes of address. This will help you answer questions confidently and show that you're genuinely interested in the position.
β¨Show Off Your Communication Skills
As a Revenues Officer, you'll need to communicate effectively with both team members and the public. Prepare examples from your past experiences where you've successfully communicated complex information or resolved issues. This will demonstrate your ability to handle the demands of the role.
β¨Demonstrate Organisational Skills
The job requires strong organisational skills, so be ready to discuss how you prioritise tasks and manage your workload. You could mention specific tools or methods you use to stay organised, which will show that you can handle the busy environment of the Council Tax and Business Rates Service.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the training and support available for new hires or how the Career Progression Framework works. This shows that you're thinking about your future with the company and are eager to grow within the role.