Complex Case Coordinator in Chatham

This opportunity is currently being offered on a fixed term contract basis of 18 months. If budgets allow, the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).

We are looking for a candidate with a solution-based approach to housing needs for people who are being discharged from medical or care settings. The role will link housing, social care, and medical services to ensure that discharge plans centre on the transition being made effectively and in a person-focused way. The postholder will establish effective working relations with operational staff and senior stakeholders across housing, NHS and social care. Close work with substance misuse, criminal justice, physical and mental health, primary and secondary care, and voluntary sector agencies will be required to provide a holistic response.

The postholder will identify barriers preventing discharge from facilities, engage with officers, services and multi-disciplinary teams, and work with partners to coordinate, develop and deliver positive outcomes for service users. By reviewing evidence of best practice for therapeutic interventions, working with service users, and bringing co-production into the process, the postholder will suggest how to improve service pathways for the future. This is an 18-month pilot post that will support making a case for ongoing intervention. The ability to demonstrate how services can be provided to achieve the best outcomes for individuals, and how this can be done to make best use of resources, will be critical. The successful post holder will be subject to an Enhanced DBS check.

For informal discussions with the recruiting manager, please email Chris Giles. Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary offered will be at level A, with potential progression to levels B and C after in-post development. When writing your application, identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria are not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.

The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must demonstrate through their application and interview. Level B details the developed competencies for a practitioner in this role and represents progression from Level A. Level C requires the highest level of competence, with full demonstration of all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Complex Care Coordinator to join the team at Level A. This is the entry point of the role, with development supported through induction, probation and a Performance Appraisal and Career Conversation. All Level A elements are essential. Through induction you will be introduced to the CPF to identify strengths and development needs.

Applicants must demonstrate all Level A criteria, which are essential for appointment to the role. Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK. For information on benefits of working for Medway Council, refer to the Medway information pack available as a download or online. If you are not contacted within 3 weeks of the advert closing date, you have not been shortlisted. Recruitment correspondence will usually be sent via email. We reserve the right to close this vacancy at any time prior to the closing date.

Visit http://www.mindfulemployer.net/ for information on how Medway Council supports employees and job applicants who declare mental health issues.