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- Tasks: Support social workers by minuting meetings and managing financial tasks.
- Company: Join Medway Council, a key player in local government services.
- Benefits: Competitive salary, career progression support, and a dynamic work environment.
- Why this job: Make a difference in children's lives while developing your administrative skills.
- Qualifications: Experience in meeting minutes and financial processing is essential.
- Other info: Great opportunity for entry-level candidates with a passion for social care.
The predicted salary is between 22000 - 29000 £ per year.
An opportunity has arisen for an experienced administrative Business Support Officer in the Children in Care Team. This is a fixed-term post for 12 months. The successful applicant will provide support to social workers in the Children in Care Team based at the Medway Council office at Broadside, Chatham.
Duties will involve:
- Minuting meetings and handling related follow-up actions.
- Managing financial tasks, including processing payments for the Children in Care Team.
- Inputting data into the Council’s information systems.
- Administering processes and procedures using available equipment and ICT packages to meet organisational standards and requirements.
- Answering telephone calls of a sensitive nature and providing flexible support to other business support staff during periods of absence or high workload.
Requirements / Qualifications:
- Experience in minuting meetings.
- Financial experience with payment processing.
- Ability to input data into information systems and work with ICT packages.
Career Progression:
The Children in Care Team is seeking a Business Support Officer at level A. This is an entry point; you will need to demonstrate relevant knowledge, experience and skills to start, with development supported through induction, probation and a Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through induction you will be introduced to the Career Progression Framework (CPF) to identify strengths and development needs.
Our Organisation:
Medway is a unitary authority in the South East of England, comprising Strood, Rochester, Chatham, Gillingham and Rainham, with rural areas including the Hoo Peninsula. It is situated in Kent with good transport links to London. Medway Council provides local government services for a quarter of a million people across education, environment, social care, housing, planning, business and more. Working at Medway Council means contributing to change and improving residents’ lives alongside skilled colleagues.
Important Information:
Applicants must be able to demonstrate all essential requirements as listed in the job profile. Medway Council is not able to provide a Certificate of Sponsorship; candidates must already have the right to work in the UK.
Equal Opportunities:
Medway Council is committed to an inclusive, diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Additional Information:
For further information, please refer to the Medway information pack available as a download or view online. If you are not contacted within 3 weeks of the advert closing date, you have not been shortlisted. Recruitment correspondence will usually be sent via email. The Council reserves the right to close this vacancy at any time prior to the closing date.
Salary: £25,752 per annum
Contract Type: Fixed Term Full Time
Working Hours: 37
Closing Date: 22 February, 2026
Job Category: Children’s Services
Location: Broadside, Leviathan Way, Chatham, Kent, United Kingdom
Business Support Officer - Children in Care in Chatham employer: Medway Council
Contact Detail:
Medway Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Children in Care in Chatham
✨Tip Number 1
Get to know the team! If you can, reach out to current employees on LinkedIn or through mutual connections. A friendly chat can give you insights into the role and show your genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative tasks and financial processes. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the ICT packages mentioned in the job description. Being able to demonstrate your proficiency can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Business Support Officer - Children in Care in Chatham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in minuting meetings and financial tasks. We want to see how your skills align with the role of a Business Support Officer in the Children in Care Team.
Showcase Your ICT Skills: Since you'll be working with various ICT packages, don’t forget to mention any relevant software you’re familiar with. We love seeing candidates who can confidently navigate information systems!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and the role!
How to prepare for a job interview at Medway Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer in the Children in Care Team. Familiarise yourself with tasks like minuting meetings and processing payments, as well as the importance of supporting social workers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, especially those related to sensitive information or financial tasks. Think of examples from your past experience where you've successfully managed similar challenges. This will demonstrate your problem-solving skills and ability to work under pressure.
✨Showcase Your ICT Skills
Since the role involves using various ICT packages and data input, be ready to discuss your technical skills. Bring examples of software you've used in previous roles, and if possible, mention any relevant training or certifications. This will reassure the interviewers that you can hit the ground running.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for career progression, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the organisation is the right fit for you.
