Business Support Officer - Finance
Business Support Officer - Finance

Business Support Officer - Finance

Chatham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Children’s Services by managing financial records and processing invoices.
  • Company: Join Medway Council, a key local authority in the South East of England.
  • Benefits: Enjoy generous leave, pension schemes, training opportunities, and employee discounts.
  • Why this job: Be part of a team that transforms lives and supports your community.
  • Qualifications: Must have experience in minute taking, cash handling, and office procedures.
  • Other info: This is an office-based role with no remote work options.

The predicted salary is between 30000 - 42000 £ per year.

Overview

Medway Council is seeking an experienced administrative Business Support Officer to provide support to Children’s Services. This role involves administering, monitoring and maintaining all relevant financial records and information systems (manual and computerised), to ensure information is accurate, accessible and retrievable by others.

You will administer processes and procedures using available equipment and ICT packages to meet organisational standards and requirements. You will need to be able to effectively and efficiently handle large amounts of petty cash and have experience in cash handling, as well as being able to process invoices; experience of purchase ordering is required. This role is office based with no opportunity for home working due to cash handling requirements. The successful candidate will need extensive minute taking experience. You will be required to answer telephone calls and offer some flexibility in terms of supporting some of the duties of other business support staff during periods of absence or high volumes of work.

Career Progression Framework (CPF) has been introduced for all roles at Medway Council. It provides a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.

Responsibilities

  • Administer, monitor and maintain financial records and information systems (manual and computerised) to ensure information is accurate, accessible and retrievable by others.
  • Administer processes and procedures using available equipment and ICT packages to meet organisational standards and requirements.
  • Handle large amounts of petty cash and have experience in cash handling; process invoices and purchase ordering as required.
  • Carry out minute taking and provide support to other business support staff during periods of absence or high volumes of work.
  • Answer telephone calls and provide flexible support across the team as needed.

Qualifications / Requirements

  • Extensive minute taking experience.
  • Experience of petty cash handling, processing invoices and purchase ordering.
  • Office-based role with no home-working flexibility; able to work with routine and high volumes of work.
  • Good ICT skills and ability to use equipment and information systems.

Benefits

  • Generous annual leave entitlement
  • Generous Local Government Pension Scheme package
  • Access to wider training and development qualifications
  • Flexible working scheme
  • Travel plan discounts
  • Access to CAREFIRST advice & counselling service
  • Employee discount scheme for national and local retailers
  • The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: https://www.childcarechoices.gov.uk/

Organisation & Equal Opportunities

Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula. Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more – everything from frontline services to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively. Working at Medway Council means you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.

Important Information – Applicants must be able to demonstrate all essential requirements as listed in the job profile.

Equal Opportunities Commitment

Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. If you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.

Please visit http://www.mindfulemployer.net/ for information on how Medway Council puts good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.

We reserve the right to close this vacancy at any time prior to the closing date.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Industries

  • Government Administration

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Business Support Officer - Finance employer: Medway Council

Medway Council is an excellent employer, offering a supportive work culture that prioritises employee development through its Career Progression Framework. With generous benefits including a Local Government Pension Scheme, flexible working options, and access to training and counselling services, employees can thrive in a collaborative environment dedicated to improving the lives of local residents in the beautiful South East of England.
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Contact Detail:

Medway Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer - Finance

✨Tip Number 1

Familiarise yourself with the financial systems and software commonly used in local government. This knowledge will not only help you stand out during the interview but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Brush up on your minute-taking skills. Since extensive minute-taking experience is required, consider practising by attending meetings or workshops where you can take notes and refine your technique.

✨Tip Number 3

Network with current or former employees of Medway Council. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the application process.

✨Tip Number 4

Prepare for potential scenario-based questions during the interview. Think about how you would handle high volumes of work or cash handling situations, as these are key aspects of the role.

We think you need these skills to ace Business Support Officer - Finance

Financial Record Management
Cash Handling Experience
Invoice Processing
Purchase Ordering
Minute Taking
Strong ICT Skills
Attention to Detail
Organisational Skills
Communication Skills
Ability to Work Under Pressure
Flexibility in Supporting Team
Data Entry Accuracy
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in financial record administration, cash handling, and minute taking. Use specific examples that demonstrate your skills in these areas.

Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Business Support Officer role at Medway Council. Emphasise your experience with ICT packages and your ability to handle high volumes of work.

Highlight Relevant Skills: Clearly outline your proficiency in managing petty cash, processing invoices, and purchase ordering. Mention any specific software or systems you have used that align with the job requirements.

Showcase Your Flexibility: Mention your willingness to support other business support staff during busy periods. This shows your adaptability and team spirit, which are important for this role.

How to prepare for a job interview at Medway Council

✨Showcase Your Minute-Taking Skills

Since extensive minute-taking experience is a requirement, be prepared to discuss your previous roles where you took minutes. Bring examples of how you ensured accuracy and clarity in your notes, and how you managed to capture key points during meetings.

✨Demonstrate Financial Acumen

Highlight your experience with petty cash handling, processing invoices, and purchase ordering. Be ready to explain your approach to maintaining accurate financial records and how you ensure compliance with organisational standards.

✨Familiarise Yourself with ICT Packages

As the role involves using various ICT packages, make sure you are familiar with the tools commonly used in financial administration. Discuss any specific software you have used and how it has helped you in your previous roles.

✨Prepare for Flexibility Questions

The job requires flexibility in supporting other staff during busy periods. Think of examples from your past where you successfully adapted to changing workloads or stepped in to help colleagues, and be ready to share these experiences.

Business Support Officer - Finance
Medway Council
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  • Business Support Officer - Finance

    Chatham
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-09-05

  • M

    Medway Council

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