Housing Options Domestic Abuse Officer in Brompton

This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).

We are currently recruiting for a Housing Options Domestic Abuse Officer on a 12‑month fixed term contract.

You will be part of the Housing Solutions & Reviews Team, providing a holistic housing options service to survivors of domestic abuse, ensuring that those seeking housing assistance receive a tailored, client‑focused service that minimises disruption.

Provide a customer focused, pro‑active service to help residents secure their housing choices.

Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.

Responsibilities

• Act as domestic abuse (DA) champion and lead for Housing Services, promoting learning and improvement across the service, disseminating good practice, feeding back information, legislation and case law developments to section managers and staff.
• Promote safeguarding across the Service and ensure that appropriate referrals and interventions are undertaken for vulnerable survivors of domestic abuse being assisted by the service.
• Complete assessments with clients experiencing DA, including risk assessments, safety plans & referrals to appropriate agencies, and liaise with other services and departments to achieve the best outcome for victims.
• Maintain focused case management for DA approaches to the Housing Options Team, carrying your own DA caseload and supporting Housing Options Officers in their DA casework management, maintaining regular contact with victims.
• Advise victims of their rights and options for seeking help and support from other agencies, make referrals and coordinate multi‑agency support, and proactively advocate to minimise barriers to accessing support and protection.
• Assess and complete referrals to Safe in Medway (SIM) accommodation where appropriate and attend regular reviews meetings to identify any risk issues and progress.
• Liaise with other services and organisations, including Oasis (IDVA service), to promote and support early intervention and prevention partnership working for survivors of DA rather than crisis management.
• Take part in various meetings, internal and external to the Council, representing Housing Services at MARAC and in joint working arrangements with Early Help, Children’s and Adult Services.
• Act as housing liaison with refuges, sanctuary schemes, and social landlords; represent Housing Service at the One‑stop shop to provide advice and support to survivors of DA when directed, with additional activities assigned that fit the job description.

Person Specification – Level A

Applicants must be able to demonstrate all criteria at level A, which are essential for appointment to the role.

Important Information

• Applicants must be able to demonstrate all criteria at level A.
• Medway Council is not able to provide a Certificate of Sponsorship; candidates must already possess the right to work in the UK.
• For further information and details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or online.
• Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence will usually be sent out via email.
• We prioritise applications from current Medway Council redeployees. If this post is to be filled by a redeployee, your application will unfortunately not be taken forward.
• We reserve the right to close this vacancy at any time prior to the closing date.

Medway Council provides a Career Progression Framework that allows employees to develop from level A to B to C.