Housing Options Assistant: Frontline Advice & Prevention in Brompton

Housing Options Assistant: Frontline Advice & Prevention in Brompton

Brompton Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide housing advice and support to customers in need of housing solutions.
  • Company: Medway Council, dedicated to improving community housing services.
  • Benefits: Gain valuable experience, develop skills, and contribute to meaningful community work.
  • Other info: Join a supportive team focused on community welfare and service improvement.
  • Why this job: Make a real difference in people's lives by helping them find housing solutions.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 30000 - 40000 Β£ per year.

Medway Council is seeking an Assistant Housing Options Officer to deliver a holistic approach to solving customers' housing needs. You will provide housing advice by phone and face to face, covering housing options, homelessness, and private sector housing in line with current law and local policy.

You will also assist the Housing Options Team Leader with monitoring, evaluating service performance, and developing new initiatives to improve the frontline service for residents pursuing housing.

Housing Options Assistant: Frontline Advice & Prevention in Brompton employer: Medway Council

Join our dedicated Children in Care Team in Medway, where we prioritise the well-being of children and families. As an employer, we offer competitive salaries, generous annual leave, and a supportive work culture that fosters professional growth through ongoing training and development. With hybrid working options and a strong commitment to employee welfare, we ensure that you can thrive both personally and professionally while making a meaningful impact in the community.

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Contact Details:

Medway Council Recruitment Team

We think you need these skills to ace Housing Options Assistant: Frontline Advice & Prevention in Brompton

Customer Service Skills
Housing Law Knowledge
Homelessness Prevention
Private Sector Housing Knowledge
Communication Skills
Problem-Solving Skills
Monitoring and Evaluation