Brokerage Officer

We are currently recruiting for a Brokerage Officer to receive and process all requests for placements for home care and day service provision, with a focus on developing a detailed knowledge of provision locally and nationally to ensure that appropriate and high-quality placements are brokered to meet individual need.

Liaise with colleagues from health and IDT to support patients through the hospital discharge process.

Liaise directly with home care and day care providers to discuss potential placements and discuss matching.

Develop a detailed knowledge of specialist provision and their specialisms through liaison with colleagues in the Children and Adults directorate and meeting with providers directly.

Using the detailed knowledge of specialist social care provision to be able to give advice and make recommendations to social workers on appropriate matches.

To work together with colleagues from Brokerage team and the SDS Team to support identification of personalised support to meet the assessed needs.

Update Mosaic case management system with information and details of the placement.

Update integra with information and details of new providers.

To work with social care staff and providers to provide support to placements at risk of breakdown or exclusion and to contribute to analysis of need and cost.

To support negotiation of long-term strategic partnerships with providers to ensure Medway have access to cost-effective high-quality provision for adult Social Care Clients.

In return we offer you:

• Generous annual leave entitlement
• Generous local government pension scheme package
• Access to wider training and development qualifications
• Flexible working scheme
• Travel plan discounts
• Car Benefit Scheme from Tusker
• Access to CAREFIRST advice & counselling service
• Employee discount scheme for national and local retailers

We’re committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency.

Our organisation:

Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.

Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks.

Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.

If you would like to have an informal discussion with the recruiting manager, please e-mail Katie Beadle on

Interviews are likely to be held virtually via Microsoft Teams. Full details on how this will work will be sent to you if your application is successfully shortlisted.

Important Information-
Applicants must be able to demonstrate all essential requirements as listed in the job profile.

Equal Opportunities Commitment Statement

Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.

For further information please refer to the Medway information pack available as a download or to view online.

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

We reserve the right to close this vacancy at any time prior to the closing date.

#J-18808-Ljbffr