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- Tasks: Coordinate urgent care services and support healthcare professionals in a fast-paced environment.
- Company: Join Medvivo, part of the innovative HealthHero group, leading in digital healthcare.
- Benefits: Enjoy up to 33 days holiday, a pension scheme, and competitive pay with shift enhancements.
- Why this job: Make a real difference in patient care while gaining valuable experience and career growth.
- Qualifications: Good education, experience in a similar role, and a caring, empathetic nature.
- Other info: Flexible shifts available, including nights and weekends, in a supportive team culture.
Are you interested in joining a dynamic team that provides the best possible care to patients? Are you seeking a new challenge and an opportunity to advance your career while gaining valuable experience within an Urgent Care setting? If so, we would love to hear from you!
We currently have an opportunity for one enthusiastic individual to join our Urgent Care team as an Urgent Care Coordinator, on an out-of-hours basis, including weekday overnights and weekend shifts. We are looking for individuals who thrive on working within a busy and varied environment and want to be part of a high-performing and supporting team.
Main duties of the job:- Responsive point of contact for medical, clinical and healthcare professionals. This includes working with the ambulance service and NHS 111.
- Planning ahead to ensure people and resources are best utilised.
- Assisting clinicians to access community health teams.
- Supervising operational staff.
Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.
The Urgent Care Coordinator position is a multi-faceted 24/7 role requiring excellent communication skills and in-depth knowledge of operational processes. The role ranges from being a responsive contact point in the Single Point of Access (SPA) to shift coordination for the SPA and the Out of Hours Urgent Care service.
Please note: we will share our various working patterns, which will include weekdays, weekends, and shifts within the out-of-hours period. As our operation runs around the clock, 365 days a year, you will need to bring a flexible approach to working hours because our shift patterns include days, weekends, overnights and Bank Holidays.
About you:If you are looking for career progression or a new challenge, this position will offer you a unique experience, with the support of a thriving team. We will provide all of the training and ongoing professional development you need to be confident and comfortable in your role.
You work at the heart of our Urgent Care team and ensure the best possible care is delivered to patients and service users in this diverse role. Our service can be extremely busy at times, but you will thoroughly enjoy this environment where no two days are the same.
Key Skills and Experience:- A good standard of general education.
- Experience in a similar role.
- Ability to prioritise your workload.
- Caring and empathetic nature.
- Generous holiday of up to 33 days per annum inclusive of bank holidays (pro‑rata).
- Company Pension Scheme.
- Discretionary bonus scheme.
- Life Assurance.
- A base rate of £13.11/hr + evening and weekend enhancements of up to £17.70/hr (dependent on shift times).
- Free staff parking.
If you are interested in making a difference and believe this role is a good fit for you, we would love to hear from you. For a complete job description or if you have any questions, please contact our Recruitment Team at UC-Recruitment@healthhero.com.
In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Urgent Care Coordinator - (Out of hours, Various shift patterns) employer: Medvivo
Contact Detail:
Medvivo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urgent Care Coordinator - (Out of hours, Various shift patterns)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector and let them know you're on the lookout for an Urgent Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Urgent Care Coordinator roles and practice your responses. We want you to feel confident and ready to showcase your skills and experience when it’s time to shine.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, express your passion for providing excellent patient care. Let them know why you’re excited about the opportunity to join their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and our amazing team there!
We think you need these skills to ace Urgent Care Coordinator - (Out of hours, Various shift patterns)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our Urgent Care team and making a difference in patients' lives.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in an Urgent Care Coordinator.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Medvivo
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Urgent Care Coordinator. Familiarise yourself with the key duties mentioned in the job description, such as being a responsive contact for healthcare professionals and planning resource utilisation. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As this role requires excellent communication skills, prepare examples from your past experiences where you've effectively communicated with medical staff or managed a busy environment. Be ready to discuss how you handle stressful situations and ensure clear communication among team members.
✨Demonstrate Flexibility and Adaptability
Given the varied shift patterns and the need for flexibility, be prepared to discuss your availability and willingness to work different hours, including weekends and overnights. Share any previous experiences where you successfully adapted to changing schedules or demands.
✨Emphasise Your Caring Nature
The role requires a caring and empathetic approach. Think of specific instances where you've shown compassion in a professional setting, especially in healthcare. Highlight how your caring nature aligns with the company's mission to provide person-centred care.