At a Glance
- Tasks: Lead a high-impact intelligence programme, transforming insights into actionable strategies.
- Company: Join Medtronic, a leader in healthcare innovation and transformation.
- Benefits: Competitive salary, flexible benefits, and a supportive work environment.
- Other info: Remote role with travel opportunities and excellent career growth potential.
- Why this job: Make a real impact on healthcare by driving strategic decisions across Europe.
- Qualifications: Advanced degree and significant experience in strategy or healthcare transformation required.
The predicted salary is between 86160 - 129240 £ per year.
Medtronic’s Enterprise Accounts & Integrated Health Solutions (EA&IHS) focuses on transforming healthcare through long‑term partnerships that go beyond devices—bringing together services, solutions, digital tools, and data. Within this space, the Senior Manager, Market & Customer Intelligence plays an important role in turning strategy into action. In this role you will lead and scale a high‑impact intelligence program across Medtronic EurAsia, transforming market and customer insights into actionable, decision‑ready intelligence, embedding a unified capability across countries and functions. The position offers strong visibility and impact on customer engagement, portfolio decisions, and regional strategy. This is a remote role, but you must be willing to travel across the Western Europe region 20–30% of the time.
Responsibilities
- Lead and own the Market & Customer Intelligence Program, translating pilot learnings into a scalable operating model and governance framework.
- Drive the 12–18‑month rollout roadmap across functions, countries, and use cases.
- Run monthly, quarterly, and annual intelligence cycles, synthesizing inputs into clear, actionable insights.
- Integrate signals from multiple sources into coherent, decision‑ready narratives.
- Ensure high‑quality standards, consistency of frameworks, and relevance to business decisions.
- Drive adoption across teams through enablement, support, and stakeholder engagement.
- Track KPIs, identify gaps, and continuously improve processes to establish the capability as a trusted enterprise asset.
Required Knowledge and Experience
- Advanced degree in business, healthcare, economics, engineering, or a related field.
- Significant experience in strategy, intelligence, consulting, commercial operations, or healthcare transformation.
- Proven track record of leading large, cross‑functional and multi‑country programs.
- Strong understanding of AI‑driven analytics, machine learning concepts, and data management principles (e.g., data lakes/warehouses).
- Excellent strategic thinking, with the ability to translate business needs into AI‑enabled solutions and clear, structured insights.
- Strong stakeholder management skills, with experience influencing senior leaders and scaling initiatives from pilot to business‑as‑usual; fluent in English (additional languages are a plus).
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package. We recognise their contributions and they share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Pay range: Germany: 108,000.00 EUR – 162,000.00 EUR; Ireland: 103,680.00 EUR – 155,520.00 EUR; Italy: 83,200.00 EUR – 124,800.00 EUR; Netherlands: 108,000.00 EUR – 162,000.00 EUR; Portugal: 66,400.00 EUR – 99,600.00 EUR; Spain: 79,200.00 EUR – 118,800.00 EUR; United Kingdom: 86,160.00 GBP – 129,240.00 GBP.
This position is eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP).
Senior Manager, Market & Customer Intelligence (Remote) in Watford employer: Medtronic
Medtronic is an exceptional employer that champions innovation and collaboration in the healthcare sector. With a strong focus on employee growth, we offer a competitive salary and flexible benefits package, alongside opportunities to lead impactful projects across diverse regions. Our remote work culture fosters inclusivity and flexibility, while our commitment to professional development ensures that every team member can thrive and contribute meaningfully to transforming healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Market & Customer Intelligence (Remote) in Watford
✨Tip Number 1
Network like a pro! Reach out to connections in the healthcare and market intelligence sectors. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching Medtronic’s recent projects and initiatives. Show us you’re not just another candidate; demonstrate your understanding of their mission and how your skills can drive their Market & Customer Intelligence Program forward.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in leading cross-functional teams and how you’ve turned insights into action. We want to see you shine when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Manager, Market & Customer Intelligence (Remote) in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Manager, Market & Customer Intelligence. Highlight your experience in strategy and intelligence, and don’t forget to showcase any relevant projects that demonstrate your ability to turn insights into action.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of AI-driven analytics and how you’ve successfully led cross-functional teams in the past.
Showcase Your Stakeholder Management Skills:In your application, be sure to highlight your stakeholder management skills. Provide examples of how you've influenced senior leaders and scaled initiatives, as this is crucial for the position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Medtronic
✨Know Your Market Inside Out
Before the interview, dive deep into Medtronic’s market and customer intelligence strategies. Familiarise yourself with their recent initiatives and how they integrate AI-driven analytics. This will not only show your genuine interest but also help you discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading cross-functional teams and scaling initiatives. Be ready to discuss specific challenges you've faced and how you overcame them, especially in a multi-country context. This will demonstrate your capability to drive the Market & Customer Intelligence Program effectively.
✨Be Data-Driven
Since the role involves synthesising data into actionable insights, come prepared with examples of how you've used data to influence business decisions. Discuss your familiarity with data management principles and any experience with machine learning concepts, as this will resonate well with the interviewers.
✨Engage with Stakeholders
Highlight your stakeholder management skills by sharing stories of how you've influenced senior leaders in past roles. Prepare to discuss how you would drive adoption across teams at Medtronic, ensuring that your approach aligns with their collaborative culture.
