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- Tasks: Provide technical support for diabetes products and assist customers with their queries.
- Company: Global healthcare technology leader focused on improving lives.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Why this job: Make a difference in patients' lives while developing your tech skills.
- Qualifications: Fluent in Norwegian and English with strong computer and multitasking skills.
- Other info: Join a compassionate team dedicated to healthcare innovation.
The predicted salary is between 30000 - 42000 £ per year.
A global healthcare technology leader in the UK is looking for a compassionate Technical Support Specialist for their Diabetes division. This hybrid role involves providing timely and accurate technical support and guidance to customers using Diabetes products.
Key responsibilities include:
- Resolving technical queries
- Supporting patients and healthcare professionals
- Ensuring all details are recorded in the CRM system
The ideal candidate possesses excellent communication skills in Norwegian and English and has a strong grasp of computer usage and multitasking skills.
Norwegian-Speaking Customer Support Specialist (Hybrid) in Watford employer: Medtronic
Contact Detail:
Medtronic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norwegian-Speaking Customer Support Specialist (Hybrid) in Watford
✨Tip Number 1
Get to know the company! Research their products and values, especially in the healthcare tech space. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your Norwegian and English communication skills. Since you'll be supporting customers in both languages, it’s crucial to feel confident. Try role-playing common customer scenarios with a friend or even in front of a mirror!
✨Tip Number 3
Prepare for the interview by thinking about how you would handle specific technical queries. Use examples from your past experiences to demonstrate your problem-solving skills and ability to multitask effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Norwegian-Speaking Customer Support Specialist (Hybrid) in Watford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about providing support to customers, especially in the healthcare sector.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience and skills. Focus on your communication abilities in both Norwegian and English, as well as any technical support roles you've had before. We love seeing how you fit into our team!
Be Clear and Concise: In your written application, clarity is key. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Medtronic
✨Brush Up on Your Norwegian
Since this role requires excellent communication skills in Norwegian, make sure to practice speaking and writing in the language. Prepare to answer questions in Norwegian during the interview to showcase your fluency and confidence.
✨Know the Products Inside Out
Familiarise yourself with the diabetes products the company offers. Understand their features, benefits, and common technical issues. This knowledge will help you answer questions effectively and demonstrate your genuine interest in the role.
✨Showcase Your Customer Support Skills
Prepare examples from your past experiences where you've successfully resolved customer queries or provided support. Highlight your ability to empathise with customers and how you handle challenging situations, as compassion is key in this role.
✨Get Comfortable with CRM Systems
Since recording details in a CRM system is part of the job, brush up on your computer skills and any relevant CRM software. If you have experience with specific systems, be ready to discuss how you used them to improve customer interactions.
