At a Glance
- Tasks: Train and inspire healthcare professionals on cutting-edge robotic surgery technology.
- Company: Join Medtronic, a leader in healthcare innovation and access.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Other info: Dynamic role with a focus on professional growth and teamwork.
- Why this job: Be at the forefront of medical technology while travelling and collaborating internationally.
- Qualifications: Bachelor’s degree, 5+ years in medical training or sales, fluent in Portuguese and English.
The predicted salary is between 60000 - 80000 € per year.
At Medtronic you can begin a life‑long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. We are looking for a passionate and experienced individual to join our European Robotics Surgical Team!
Use your technical expertise and clinical experience to train, educate and inspire surgeons, first assistants, and OR staff from a variety of surgical specialties to advance patient care and outcomes with the Medtronic Hugo RAS robot. This role is open for a Portuguese speaking employee willing to travel 75% of their time to the training centre.
Responsibilities- You will be responsible for delivering education and training on the Medtronic Hugo Robotic Assisted Surgery technology, covering the actual surgical indications in General Surgery, Urology and Gynaecology.
- Your role will involve delivering technical training and actively supporting laboratory sessions and hands‑on workshops.
- You will apply a structured teaching methodology to assess the efficiency and safety levels of your trainees.
- You will be expected to master the ecosystem surrounding robotic surgery, including a solid understanding of surgical equipment and instruments, as well as the supporting digital infrastructure.
- Collaborate and interact with the Sales and Clinical teams, Medical Affairs colleagues and surgical proctors to properly prepare and set the expectations of the training programs.
- Develop expertise in the following: RAS System Technology, RAS System applications and advanced technology, OR Efficiency, Training Pathway process, Training/coaching techniques/methodologies.
- You will need a bachelor’s degree and +5 years of experience in training, field sales, sales support, clinical or technical role in the medical device or healthcare industry.
- Medical device experience with Laparoscopic and/or Robotic Assisted Surgery technologies.
- Clinical and/or operating room experience.
- Proven experience and/or training mindset.
- Fluency in Portuguese and English.
- High capacity and excellent problem‑solving skills.
- Design, development, delivery and evaluation of product and procedure based technical education and training using blended learning solutions.
- Positive mindset, team player with professional work ethic.
- Willingness to travel 75% of your time.
Senior Customer Training Specialist – Hugo RAS Technology employer: Medtronic
At Medtronic, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our European Robotics Surgical Team offers a dynamic work environment in Belgium, where you will have the opportunity to develop your skills while making a meaningful impact on healthcare access and equity. With a strong emphasis on employee growth, comprehensive training programmes, and the chance to work alongside international colleagues, Medtronic is committed to supporting your career journey in the high-tech medical field.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Training Specialist – Hugo RAS Technology
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and medical device sectors. Attend industry events or webinars where you can meet potential colleagues and employers. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! Prepare a portfolio or presentation that highlights your training experience and technical expertise. This will help you stand out during interviews and demonstrate your passion for advancing patient care.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how your background in robotic surgery and training aligns with Medtronic's mission to break down barriers in healthcare.
✨Tip Number 4
Apply through our website! We want to see your application directly. It shows initiative and gives us a chance to connect with you right away. Plus, you’ll be one step closer to joining our amazing team!
We think you need these skills to ace Senior Customer Training Specialist – Hugo RAS Technology
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, share why you're excited about training and educating others in the healthcare field. A genuine passion can really make you stand out.
Tailor Your CV:Make sure your CV highlights relevant experience in training and robotic surgery. We want to see how your background aligns with the responsibilities of the Senior Customer Training Specialist role, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story. Use it to explain how your skills and experiences make you the perfect fit for our team. Be sure to mention your fluency in Portuguese and any international experience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Medtronic
✨Know Your Stuff
Make sure you brush up on the Medtronic Hugo RAS technology and its applications in General Surgery, Urology, and Gynaecology. Familiarise yourself with the surgical equipment and instruments, as well as the digital infrastructure that supports robotic surgery. This will show your technical expertise and help you answer questions confidently.
✨Showcase Your Teaching Skills
Since this role involves training healthcare professionals, be prepared to discuss your teaching methodology. Think of examples where you've successfully delivered training or workshops in the past. Highlight your ability to assess trainees' efficiency and safety levels, as this is crucial for the position.
✨Emphasise Collaboration
This job requires working closely with Sales, Clinical teams, and Medical Affairs colleagues. Be ready to share experiences where you've collaborated effectively with different teams. Show that you can communicate well and set clear expectations for training programmes.
✨Be Ready to Travel
Since the role involves travelling 75% of the time, express your enthusiasm for this aspect. Share any previous experiences where you've travelled for work, especially if it involved training or working with international colleagues. This will demonstrate your commitment and adaptability.
