Program Manager (m/f/d) - Strategic Projects Cardiac Rhythm Management

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youu2019ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

The Program Manager u2013 Strategic Projects, reports to the Director of Strategy & Commercial Operations of the Cardiac Rhythm Management (CRM) Operating Unit (Revenue ~$1.1B) for Western Europe (WE).
As a program manager for Service Transformation – you will play a pivotal role in shaping strategy and driving execution of Service Transformation initiatives for CRM WE. Service Transformation identifies opportunities to better align service with customer value, while improving the quality of life of our field force and making the most effective use of our resources.
This position focuses on providing leadership, coordination, and execution of key strategic initiatives, with a particular emphasis on driving adoption and performance of remote technical support solutions. You will collaborate with cross-functional teams to define business models, develop effective tools, engage with local country teams, and integrate service transformation solutions into broader business plans.

This position can also be based in following countries: Germany, Austria, France, Italy, Spain, UK, Ireland, Belgium, Netherland.

**Responsibilities may include the following and other duties may be assigned:**
Build and reinforce the Service Transformation vision and strategy.
Engage with country teams to assess needs and align initiatives with local strategies.
Foster a service transformation culture throughout the organization.
Develop program KPIs in collaboration with country teams.
Monitor performance of Service Transformation activities at country and regional levels.
Communicate progress, initiatives, and success stories across WE.
Collaborate with relevant functions to ensure reports / dashboards meet country-specific needs.
Lead the expansion of Medtronic-approved solutions & technologies, and pilot new initiatives.
Collaborate with vendors and internal support functions to effectively deploy and onboard remote support solutions.
Lead and coordinate new projects under the Service Transformation umbrella, such as Scheduling Tool for implant & follow-up support, and other initiatives.

**Required Knowledge and Experience:**
Bacheloru2019s degree plus 10+ yearsu2019 experience or Masteru2019s degree plus 7+ years of experience (Engineering, Business Administration, Economics, Marketing).
Strong leadership and coordination skills with the ability to influence and drive cross-functional collaboration.
Data-driven mindset with expertise in developing and utilizing metrics to track performance.
Strong analytical skills supported by being proficient in using Ms excel, Power BI, Tableau etc.
Excellent communication and interpersonal skills to engage with diverse stakeholders.
Fluent English.

**Desirable:**
Change Management experience across large / complex projects preferred.
Familiarity with remote technical support solutions and their deployment.
Experience in strategy development and project management within healthcare or related industries.

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.u202f

**Benefits & Compensation**

**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

**About Medtronic**

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.

We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. Thatu2019s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you willu2026
**Build** a better future, amplifying your impact on the causes that matter to you and the world
**Grow** a career reflective of your passion and abilities
**Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

**Better outcomes for our world** . Here, itu2019s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You\’re shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingu202fis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .

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