At a Glance
- Tasks: Lead a high-impact intelligence programme to transform market insights into actionable strategies.
- Company: Join Medtronic, a global leader in healthcare technology dedicated to improving lives.
- Benefits: Enjoy competitive salary, flexible benefits, and a commitment to employee growth.
- Other info: Remote role with travel opportunities across Western Europe.
- Why this job: Make a real impact on healthcare while shaping the future with innovative solutions.
- Qualifications: Advanced degree and significant experience in strategy or healthcare transformation required.
The predicted salary is between 72000 - 88000 £ per year.
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Medtronic’s Enterprise Accounts & Integrated Health Solutions (EA&IHS) focuses on transforming healthcare through long-term partnerships that go beyond devices—bringing together services, solutions, digital tools, and data. Within this space, the Senior Manager, Market & Customer Intelligence plays an important role in turning strategy into action.
In this role, you will lead and scale a high-impact intelligence program across Medtronic EurAsia. The role focuses on transforming market and customer insights into actionable, decision-ready intelligence, while embedding a unified capability across countries and functions. It also bridges business objectives and AI-driven data solutions, translating commercial needs into actionable data insights. The position offers strong visibility and impact on customer engagement, portfolio decisions, and regional strategy. This is a remote role, but you must be willing to travel across the Western Europe region 20–30% of the time.
Responsibilities may include the following and other duties may be assigned:
- Lead and own the Market & Customer Intelligence Program, translating pilot learnings into a scalable operating model and governance framework
- Drive the 12–18-month rollout roadmap across functions, countries, and use cases
- Run monthly, quarterly, and annual intelligence cycles, synthesizing inputs into clear, actionable insights
- Integrate signals from multiple sources into coherent, decision-ready narratives
- Ensure high-quality standards, consistency of frameworks, and relevance to business decisions
- Drive adoption across teams through enablement, support, and stakeholder engagement
- Track KPIs, identify gaps, and continuously improve processes to establish the capability as a trusted enterprise asset
Required Knowledge and Experience:
- Advanced degree in business, healthcare, economics, engineering, or a related field
- Significant experience in strategy, intelligence, consulting, commercial operations, or healthcare transformation
- Proven track record of leading large, cross-functional and multi-country programs
- Strong understanding of AI-driven analytics, machine learning concepts, and data management principles (e.g., data lakes/warehouses)
- Excellent strategic thinking, with the ability to translate business needs into AI-enabled solutions and clear, structured insights
- Strong stakeholder management skills, with experience influencing senior leaders and scaling initiatives from pilot to business-as-usual; fluent in English (additional languages are a plus)
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
Location: Watford, Hertfordshire, United Kingdom; Lisboa, Lisboa, Portugal; Mollsfeld, Meerbusch, Germany; Heerlen, Limburg, Netherlands; Madrid, Madrid, Spain; Milano, Lombardia, Italy; Dublin, County Dublin, Ireland
Type: Full time
Senior Manager, Market & Customer Intelligence in Northampton employer: Medtronic
Medtronic is an exceptional employer located in Manchester, offering a dynamic work culture that fosters collaboration and innovation in the medical device industry. Employees benefit from competitive salaries, a flexible benefits package, and ample opportunities for professional growth within a supportive team environment, making it an ideal place for those seeking meaningful and rewarding careers in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Market & Customer Intelligence in Northampton
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We think you need these skills to ace Senior Manager, Market & Customer Intelligence in Northampton
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Medtronic, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Medtronic
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Medtronic’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
