Customer Care Team Lead β€” Drive Service Excellence in Northampton

Customer Care Team Lead β€” Drive Service Excellence in Northampton

Northampton Full-Time 43680 - 65520 Β£ / year (est.) No working from home possible
Medtronic

At a Glance

  • Tasks: Lead a team to deliver top-notch customer service and resolve inquiries effectively.
  • Company: Join Medtronic, a leader in healthcare innovation.
  • Benefits: Enjoy a competitive salary and flexible benefits package.
  • Other info: Opportunity for continuous improvement and career growth in a dynamic environment.
  • Why this job: Make a real difference in customer care while developing your leadership skills.
  • Qualifications: Management experience and strong customer service knowledge, especially with SAP.

The predicted salary is between 43680 - 65520 Β£ per year.

Medtronic is seeking a Customer Care Supervisor in Northampton. In this role, you will lead a team to provide high-quality service and ensure effective handling of customer inquiries and issues.

The ideal candidate will have management experience and a strong understanding of customer service practices, particularly with SAP. You will be responsible for team development and driving continuous improvements in processes.

Benefits include a competitive salary and a flexible benefits package, with salaries ranging from Β£43,680 to Β£65,520 annually.

Customer Care Team Lead β€” Drive Service Excellence in Northampton employer: Medtronic

Medtronic is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture in Northampton. With a competitive salary range and a flexible benefits package, we empower our Customer Care Team Lead to drive service excellence while fostering a supportive environment that encourages continuous improvement and innovation.

Medtronic

Contact Details:

Medtronic Recruitment Team

We think you need these skills to ace Customer Care Team Lead β€” Drive Service Excellence in Northampton

Team Leadership
Customer Service Practices
SAP
Management Experience
Process Improvement
Effective Communication
Problem Resolution