Training and Education manager (Robotics) in London

Flexible Work Arrangement. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first, developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Training & Education Manager will have a significant impact on the success of Robotics growth of the business by executing technical, clinical and skill training focused on sales, system implementation and customer support. This position reports into Western European Surgical Sales Training. This is a strategic and executional role supporting critical commercial team operations across the region. Offering an exceptional opportunity to build on clinical or sales experience and develop the skills for upward or lateral roles. The successful individual will design and deploy training programs for new employees that support Robotics business initiatives. They will also partner with local field management to support ongoing sales team development. The work location within Europe is flexible but candidates must be prepared to travel up to 50% across the region. Significant time will be spent delivering hands-on training at the IRCAD training center located in Strasbourg, France. Occasional international travel will be required.

Responsibilities may include the following and other duties may be assigned:

• Identify training needs: Drive the collaboration of the different regional stakeholders to identify skill or knowledge gaps based on roles and responsibilities.
• Training development: Partner with Global and Regional departments to design and develop training courses that align with organizational goals and objectives and when required/or needed the principle of 80% standardization 20% customization will be implemented.
• Training delivery: Deliver clinical and technical content effectively using digital resources and methods such as Blended, Synchronous and Asynchronous learning.
• Training evaluation: Assess the effectiveness of the training by conducting evaluations, surveys and feedback and create mechanisms to measure learning outcomes.
• Team collaboration: Foster cross departmental training collaboration that promotes a culture of learning that enhances communication efficiency and continuous improvement.

Required Knowledge and Experience:

• Bachelors Degree with successful 5 years combined experience in two or more of the following functions: medical device sales or marketing, clinical experience (nursing etc.), training delivery, or other relevant areas, with a strong track record and demonstration of individual and team results.
• Strong commercial acumen, excellent communication skills, a genuine enthusiasm for training and development and a commitment to teamwork are required.
• In-depth knowledge of successful field sales and support organization structure, processes, and culture.
• Operating Room knowledge, ideally with Robotic experience.
• Excellent influencing, interpersonal, communication, presentation and facilitation skills with demonstrated leadership and coaching capabilities.
• Experience in multicultural organizations, particularly different learning and thinking styles.
• Proven track record of ability to navigate and collaborate within a global matrix organization.
• Proven track record of both individual and team achievement with a natural drive for results.
• Experience with project management/project leadership, excellent planning and organizational skills coupled with demonstrated ability to manage multiple, complex projects concurrently.
• Excellent spoken and written English is required. European language capability is desired.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.