A Day in the LifeWe are looking for a passionate and experienced individual to join our European Robotics Surgical Team! Use your technical expertise and clinical experience to train, educate and inspire surgeons, first assistants, and OR staff from a variety of surgical specialties to advance patient care and outcomes with the Medtronic Hugo RAS robot. Do you feel at home in a high‑tech environment and enjoy sharing your expertise with healthcare professionals? Do you like travelling and spend your time with international colleagues and customers in a renowned training centre in Belgium?This is the role for you!We are seeking a dynamic professional to deliver high level technical training and support clinical educations programs and events, drive competitive readiness across our organization. In this role, you will be part of an organization that has made the implementation of robotic surgery a strategic priority and is committed to making it a success, while always placing patient safety at the forefront.This role is open for a Portuguese speaking employee willing to travel 75% of his time to the training centre.Responsibilities may include the following and other duties may be assigned:You will be responsible for delivering education and training on the Medtronic Hugo Robotic Assisted Surgery technology, covering the actual surgical indications in General Surgery, Urology and GynaecologyYour role will involve delivering technical training and actively supporting laboratory sessions and hands-on workshopsYou will apply a structured teaching methodology to assess the efficiency and safety levels of your traineesYou will be expected to master the ecosystem surrounding robotic surgery, including a solid understanding of surgical equipment and instruments, as well as the supporting digital infrastructureCollaborate and interact with the Sales and Clinical teams, Medical Affairs colleagues and surgical proctors to properly prepare and set the expectations of the training programsDevelop expertise in the following: RAS System Technology, RAS System applications and advanced technology, OR Efficiency, Training Pathway process, Training/coaching techniques/methodologiesRequired Knowledge and Experience:You will need a bachelor’s degree and +5 years of experience in training, field sales, sales support, clinical or technical role in the medical device or healthcare industry.Medical device experience with Laparoscopic and/or Robotic Assisted Surgery technologiesClinical and/or operating room experienceProven experience and/or training mindsetFluency in Portuguese and English.High capacity and excellent problem-solving skillsDesign, development, delivery and evaluation of product and procedure based technical education and training using blended learning solutionsPositive mindset, team player with professional work ethicWillingness to travel 75% of your timePhysical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.Recruitment Fraud AlertWe are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @ email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at & CompensationMedtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Pay range: United Kingdom: 53,600.00 GBP - 80,400.00 GBP. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
Senior Customer Training Specialist in London employer: Medtronic
Medtronic is an exceptional employer located in Manchester, offering a dynamic work culture that fosters collaboration and innovation in the medical device industry. Employees benefit from competitive salaries, a flexible benefits package, and ample opportunities for professional growth within a supportive team environment, making it an ideal place for those seeking meaningful and rewarding careers in healthcare.
