Sales and Clinical Support Specialist (Orthopaedics) in Leeds

About the Company

Our client is an established medical device agency serving both public and private healthcare systems across Yorkshire and the North East. Founded by experienced industry professionals with extensive backgrounds in orthopaedics, the company has built strong relationships with high-end, established manufacturers, representing premium product portfolios across the orthopaedic sector. Their reputation is built on exceptional service delivery, clinical expertise, and a genuine commitment to improving patient outcomes. They are now seeking a driven individual who shares their core values and wants to make a genuine difference in the medical device industry as part of a dynamic and growing team.

Role Overview

This is a full-time, remote position based in Yorkshire, offering flexibility and autonomy for the right candidate. The successful candidate will play a vital role in promoting and supporting the use of medical devices from key manufacturing partners across the region. This is a varied and dynamic role where no two days are the same, requiring adaptability, clinical acumen, and strong relationship-building skills.

Key Responsibilities

• Clinical Support: Provide hands‑on technical and procedural support to surgical and scrub teams during theatre cases, including both elective procedures and trauma situations.
• Customer Relationship Management: Build and maintain strong relationships with surgeons, theatre staff, procurement teams, and other key stakeholders across NHS and private hospitals.
• Product Education: Deliver product training and technical education to clinical teams, ensuring safe and effective use of medical devices.
• Territory Management: Manage and develop your territory, identifying opportunities for growth and supporting existing accounts.
• Sales Activities: Support business development initiatives, respond to product enquiries, coordinate case coverage, and contribute to achieving sales targets.
• Administrative Duties: Maintain accurate records, manage stock levels, process orders, and ensure compliance with all relevant regulations and company procedures.

Key Attributes & Requirements

Essential:

• The Right Attitude – Positivity, honesty, credibility, and trustworthiness are non‑negotiable.
• Willingness to learn and continuously develop your clinical and commercial knowledge.
• Strong communication and interpersonal skills with the ability to build rapport at all levels.
• Excellent organizational and time management abilities to handle a varied, often unpredictable diary.
• Previous experience in sales, customer support, or a healthcare‑related role.
• Ability to work independently and manage your own schedule effectively.
• Full UK driving licence with willingness to travel regularly across Yorkshire and the North East.
• Comfortable working in clinical environments, including operating theatres.

Desirable:

• Knowledge of the orthopaedic industry or medical devices.
• Understanding of NHS procurement processes.
• Previous theatre experience or clinical background.

Salary & Package

Salary: Circa £50,000 per annum. Remote working with flexibility to manage your own diary. Ongoing training and professional development opportunities. The chance to work with market‑leading products and respected industry professionals.