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For Companies At a Glance
- Tasks: Install, repair, and service medical equipment across London and the South East.
- Company: Join medtechrec, a leader in medical equipment manufacturing.
- Benefits: Enjoy a full-time role with travel opportunities and hands-on experience.
- Why this job: Be part of a dynamic team making a real impact in healthcare.
- Qualifications: HND/HNC or degree in electronics or engineering required.
- Other info: Must have a full UK driving licence and be physically capable.
The predicted salary is between 36000 - 60000 £ per year.
Location: London & SE
Reports To: Service Manager
As a Field Service and Installation Engineer, you will be responsible for the installation, repair, and servicing of all company products across the region of England. You will provide exceptional after-sales support, ensuring our customers receive the highest standard of service. This role involves regular travel and occasional overnight stays.
Key Responsibilities
- Service & Installation: Install, repair, and service all company equipment at customer sites within the region.
- Customer Support: Deliver outstanding after-sales support, addressing customer queries and resolving technical issues efficiently.
- Sales Team Support: Collaborate with the sales team to provide technical expertise and support during the sales process.
- Communication: Liaise effectively with customers and all levels of company personnel, ensuring clear and professional communication.
- Travel: Willingness to travel throughout the Northern region, with periodic overnight stays as required.
Attributes & Skills
- Self-motivated and able to work independently.
- Strong customer service and commercial awareness.
- Excellent IT literacy; able to use, install, and configure software.
- Full UK driving licence is essential.
- Physically capable of performing installation and service duties.
Qualifications & Experience
- Qualified to HND/HNC or degree level in electronics, engineering, or a related discipline (or equivalent experience).
- Proven ability to adapt to technical situations and troubleshoot effectively.
Physical Requirements
- Good general health and the physical capability to carry out service and installation duties.
We are an equal opportunities employer.
Field Service Engineer - London & SE employer: medtechrec Jobs
Contact Detail:
medtechrec Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - London & SE
✨Tip Number 1
Familiarise yourself with the specific medical equipment you'll be working with. Understanding the technical aspects and common issues can give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join relevant online forums to connect with current Field Service Engineers. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for practical assessments by brushing up on your troubleshooting skills. Being able to demonstrate your problem-solving abilities in real-time can significantly boost your chances of landing the job.
✨Tip Number 4
Showcase your customer service skills during interviews. Since this role involves a lot of customer interaction, emphasising your ability to communicate effectively and resolve issues will make you a more attractive candidate.
We think you need these skills to ace Field Service Engineer - London & SE
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Field Service Engineer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in installation, repair, or servicing of medical equipment. Mention specific examples where you provided exceptional customer support or collaborated with sales teams.
Showcase Technical Skills: Make sure to detail your technical skills, especially in electronics or engineering. Include any relevant qualifications, certifications, or software proficiencies that demonstrate your capability to troubleshoot and adapt to technical situations.
Professional Communication: Since the role involves liaising with customers and company personnel, ensure your application reflects strong communication skills. Use clear and professional language in your CV and cover letter to convey your ability to communicate effectively.
How to prepare for a job interview at medtechrec Jobs
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with medical equipment, troubleshooting techniques, and any relevant qualifications you hold. Highlight specific examples where you've successfully resolved technical issues.
✨Emphasise Customer Service Experience
This role requires strong customer service skills. Share instances where you've gone above and beyond to assist customers, especially in high-pressure situations. Show that you understand the importance of after-sales support and how it impacts customer satisfaction.
✨Prepare for Travel Questions
Since the job involves regular travel and occasional overnight stays, be ready to discuss your flexibility and willingness to travel. Mention any previous experiences that required travel and how you managed your time effectively while on the road.
✨Communicate Clearly and Professionally
Effective communication is key in this role. Practice articulating your thoughts clearly and professionally. During the interview, ensure you listen carefully to questions and respond thoughtfully, demonstrating your ability to liaise with both customers and team members.
