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For Companies At a Glance
- Tasks: Assist in servicing medical devices and ensure top-notch performance for healthcare facilities.
- Company: Join Medstrom, a leading provider of medical device services with a strong reputation.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for career advancement.
- Other info: Be part of an employee-owned company that values your contribution.
- Why this job: Make a difference in healthcare while developing valuable technical skills.
- Qualifications: No prior experience needed; just a passion for technology and helping others.
Trainee Service Technician – Medstrom, Craigavon, Northern Ireland, United Kingdom
Established in 2010, Medstrom is a market‑leading provider of medical device services to the NHS and other caregiving facilities. As an employee ownership trust (EOT), the company offers strong growth opportunities and a supportive, values‑driven culture.
Benefits
- Salary up to £25,000 per annum with on‑call payments → OTE of approx. £27,000+
- Contributory pension scheme
- On‑call and call‑out payments in addition to salary
- Discounts and cashback on shopping, supermarkets and holidays through a rewards scheme
- 33 days’ annual leave entitlement
- Full induction with great training and support from a dedicated team
- Salary Sacrifice Schemes, including Cycle to Work
- Birthday treat
- Death in Service benefit
- Participation in an Employee Ownership Trust (EOT) with associated benefits
The Role
As a Trainee Service Technician you will deliver an effective and timely maintenance service to customers in the Portadown, Craigavon area and hospitals throughout Ireland.
- Deliver clean, ready‑to‑use products to and around customer sites
- Collect products after use and return them to the service location for decontamination
- Disinfect, function‑check, repair, and perform electrical safety tests on products
- Complete records of testing, delivery, and collection
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
- Work flexible hours – Monday to Friday with shift rota (early and late shifts, weekends) and, once fully trained, on‑call rota with additional payments
About You
Qualifications and experience requirements:
- Mechanical or electrical background desirable, but not essential – full training provided
- Experience of delivery driving and route planning desirable
- Full UK/Irish driving licence required
Personal requirements:
- Excellent customer service and communication skills
- Ability to work independently, following procedures to meet deadlines
- Basic PC skills, including email and MS Office
- DBS checked (or willingness to complete one)
- Physical capability for manual handling – lifting, carrying, and loading products into the van
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Engineering and Other
- Medical Equipment Manufacturing
Referrals increase your chances of interviewing at Medstrom by 2x.
Webrecruit and Medstrom are equal opportunities employers, valuing diversity and committed to providing equal employment opportunities for all applicants. The company operates a zero‑tolerance policy to any harassment towards colleagues.
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Trainee Service Technician employer: Medstrom
Contact Detail:
Medstrom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Technician
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Medstrom on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Medstrom's values and services. We want to show that we’re not just interested in any job, but specifically in being part of their mission to provide top-notch medical device services.
✨Tip Number 3
Practice common interview questions with a mate. We can nail our responses and feel more confident when it’s our turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the Medstrom family.
We think you need these skills to ace Trainee Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trainee Service Technician role. Highlight any relevant experience or skills that match what we're looking for, like technical know-how or customer service experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our team at Medstrom. Keep it personal and engaging!
Show Your Passion: We love seeing candidates who are genuinely passionate about the healthcare sector. In your application, share any experiences or motivations that show your commitment to making a difference in this field.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the process smoothly!
How to prepare for a job interview at Medstrom
✨Know Your Stuff
Before the interview, make sure you understand the basics of medical devices and services. Brush up on any relevant technical knowledge that might come up during the conversation. This shows your enthusiasm and readiness to dive into the role.
✨Show Your Passion for Care
Medstrom is all about providing a reliable service to caregiving facilities. Be prepared to discuss why you’re passionate about healthcare and how you can contribute to their mission. Share any personal experiences that highlight your commitment to patient care.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about Medstrom’s approach to service delivery or their employee ownership model. This not only shows your interest but also helps you gauge if the company aligns with your values.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. Medstrom values a dedicated and trusted service, so being genuine will help you connect with the interviewers and demonstrate that you’re a good fit for their team.