At a Glance
- Tasks: Deliver and maintain products, ensuring excellent service to customers in healthcare settings.
- Company: Join Medstrom, a rapidly growing company with an employee ownership model.
- Benefits: Starting salary of £25,000, 33 days leave, discounts, and a contributory pension scheme.
- Other info: Be part of a supportive team and enjoy a dynamic work environment.
- Why this job: Kickstart your career with full training and clear pathways for progression.
- Qualifications: Clean driving licence and a willingness to learn; customer service skills are a plus.
The predicted salary is between 25000 - 27000 £ per year.
About Us
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician / Delivery Driver to join us, working Monday to Friday across Oxford and the surrounding areas, feeding from our Thame service location.
The Benefits
- Starting salary of £25,000 with estimated potential earnings of approx. £27,000+ with on-call payments
- Additional on-call payments
- Contributory pension scheme
- 33 days’ annual leave entitlement
- Discounts and cashback on shopping, supermarkets, and holidays
- Salary sacrifice schemes, including Cycle to Work
- Full induction, training programme, and support from dedicated team members
- Receive a treat on your birthday
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
The Role
As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.
Main responsibilities of the role:
- Deliver clean, ready-to-use products to and around customer sites
- Collect products after use and return them to the service location
- Full cleaning and decontamination of the beds and mattresses
- Disinfect, function check, repair, and electrical safety test products – full training will be given
- Complete records of testing, delivery and collection within our computerised system
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
Hours of work: 37.5 per week, working Monday to Friday, 10.30am - 7.30pm. You will also be required to participate in an out-of-hours on-call rota (once trained) to support the team and the customers. This is subject to an on-call payment and additional payment for hours worked.
About You
To join us as a Trainee Service Technician / Delivery Driver, ideally, you will need to have or be willing to develop the following skills:
- Mechanical or electrical background desirable, but not essential, as full training will be provided
- Experience working within a healthcare setting is desirable
- Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
Personal Requirements:
- Excellent customer service and communication skills
- Ability to work under own initiative, and follow procedures to achieve deadlines
- Basic PC skills, including email and MS Office
- DBS checked (or the willingness to complete one)
Please note, this role will involve manual handling – lifting, carrying, and loading Medstrom products into the van.
Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success. In addition to the salary and related benefits, you will join a company that has grown extensively within the last five years, and through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.
Medstrom operates a zero-tolerance policy towards any harassment of any kind towards our colleagues.
Trainee Service Technician in Thame employer: Medstrom
Medstrom is an exceptional employer that prioritises both employee and customer satisfaction, offering a supportive work culture and a clear career pathway for growth. With competitive salaries, generous benefits including a contributory pension scheme and 33 days of annual leave, as well as the unique advantage of being part of an Employee Ownership Trust, employees can truly feel invested in the company's success while enjoying a fulfilling career in the Oxfordshire area.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Technician in Thame
✨Tip Number 1: Dive into Volunteer Opportunities
Getting involved in volunteer work at local healthcare facilities can give you a foot in the door and real-world experience. It also shows recruiters that you're passionate about patient care, which is crucial in nursing!
✨Tip Number 2: Leverage University Resources
If you’re studying nursing, use your university’s career services! They've likely got connections with hospitals and clinics looking for trainees. Plus, they can help you prepare for interviews, which is super helpful.
✨Tip Number 3: Engage With Professional Communities
Join local nursing associations or online forums to connect with experienced nurses. These communities often share job leads, insights, and even tips for acing interviews, so jump right in!
✨Tip Number 4: Apply Through Our Website!
Don't forget to check out our website for trainee positions like the one at Medstrom. It’s a great way to directly apply and show your interest in specific roles. We'll be rooting for you!
We think you need these skills to ace Trainee Service Technician in Thame
Some tips for your application 🫡
Show Off Your Empathy Skills:In nursing, patient care is all about empathy and communication. Make sure to highlight any experiences where you've connected with others or helped people in need, whether through previous work, volunteering, or even personal stories. We really want to see that caring attitude shining through!
Tailor Your CV to Showcase Relevant Experience:If you've got any healthcare-related experience (even if it's just shadowing or volunteering), pull that to the forefront of your CV. Include relevant courses or qualifications as well. We love seeing a passion for patient care right from the start, so don't hold back on what you've done!
Let Your Motivation Shine in Your Cover Letter:As a trainee, we know you’re just starting your journey. In your cover letter, share why nursing is your calling and what you hope to learn during this experience. We appreciate a genuine passion for the field, so let us know why you'd love to train with us at Medstrom.
Keep It Clear and Concise:While you might want to include every detail of your experience, keep your application clear and to the point. Aim for a CV and cover letter that are easy to read, and don't forget to highlight your key achievements and motivations. Simple and straightforward goes a long way in nursing!
How to prepare for a job interview at Medstrom
✨Showcase Your Compassion
When you're stepping into the world of nursing, it's all about showing genuine compassion. Be prepared to share specific examples of how you've cared for others, whether it's during volunteering or in personal situations. This isn't just about skills; it's about heart!
✨Know Your Basics
Expect some basic clinical questions during your interview. They might throw in questions about patient care protocols or basic first aid. Brush up on your nursing fundamentals and be ready to explain how you would handle a common nursing scenario.
✨Highlight Your Learning Mindset
As a trainee, they’ll be looking for your potential to grow. Talk about your eagerness to learn from mentors and adapt to new environments. Make it clear that you’re ready to take on challenges and take feedback in stride!
✨Discuss Teamwork and Support
Nursing is very much about working in teams, so be prepared to discuss how you function in group settings. Share experiences where you collaborated with others or sought support to achieve a common goal. It’ll highlight your readiness for the collaborative nature of healthcare!
