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For Companies At a Glance
- Tasks: Deliver and maintain medical products in hospitals, ensuring top-notch service.
- Company: Join Medstrom, a patient-focused company with an employee ownership model.
- Benefits: Earn up to £27,000, enjoy 33 days leave, and access discounts on shopping.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Mechanical or electrical knowledge and a valid UK driving licence are essential.
- Other info: Flexible hours, great training, and opportunities for career growth await you!
The predicted salary is between 800 - 1160 £ per month.
About Us
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. You'll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and, crucially, their patients' outcomes. Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company's success.
We are looking for a dedicated Trainee Service Technician to join us and work in hospitals around the Leicestershire and Rutland area.
The Benefits:
- Competitive basic salary of up to £25,000, with estimated potential earnings of approx. £27,000 with on-call payments
- Additional payments for on-call duties
- Contributory pension scheme
- 33 days annual leave entitlement
- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
- Salary Sacrifice Schemes, including Cycle to Work
- Full induction with great training and support
- Receive a treat on your birthday
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
The Role:
As a Trainee Service Technician, you will ensure an effective and timely product delivery and maintenance service to customers within the hospital. After training, this will include setting up products for patients within agreed delivery times, repair and proactive maintenance of products, and provision of support to customers in various clinical environments in regard to the product.
Main responsibilities of the role:
- Repair and maintenance of products in a hospital environment (on wards and in onsite bed stores)
- Carry out Planned Preventative Maintenance on all products
- Ensuring clean, ready-to-use products are taken to the correct hospital locations
- Collect products after use and return to the agreed collection areas
- Complete job records on a handheld PDA device
- Install products into designated locations
- Provide product demonstrations and basic user training to hospital staff
- Maintain a clean and tidy work environment
Hours: 37.5 hours per week, working Monday to Friday, 8.30am - 5.00pm (some flexibility may be required with start and finish times). The applicant will also be required to work weekends on a rota basis (with paid overtime) and participate in an out-of-hours on-call rota (once trained) to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked.
About You:
To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following skills:
- Some mechanical or electrical background/knowledge is essential
- Experience working within a healthcare setting is desirable
- Experience with hand and power tools, either through work or a hobby, is essential
- Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
Personal Requirements:
- A proactive, can-do attitude
- Excellent customer service skills
- The ability to communicate effectively
- The ability to work on your own initiative and follow procedures laid out by the business to achieve deadlines
- A basic knowledge of hygiene and safety rules
- Basic PC skills, including email and MS Office
- DBS-checked (or the willingness to complete one)
Please note, this role will involve manual handling activities, such as lifting, carrying, and loading products into the van. In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.
Webrecruit and Medstrom are equal opportunities employers, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. Medstrom operates a zero-tolerance policy on any harassment of any kind towards our colleagues.
Trainee Service Technican in Leicester employer: Medstrom
Contact Detail:
Medstrom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Technican in Leicester
✨Tip Number 1
Get to know the company! Research Medstrom and understand their values, especially their focus on patient outcomes and employee ownership. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for practical assessments! As a Trainee Service Technician, you might face hands-on tests. Brush up on your mechanical and electrical skills, and practice using tools if you can. Confidence in these areas will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at Medstrom. Don’t miss out on this opportunity!
We think you need these skills to ace Trainee Service Technican in Leicester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Trainee Service Technician and how you can contribute to our mission of making a difference in healthcare.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills, especially those related to mechanical or electrical knowledge, customer service, and working in healthcare settings. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows that you’re serious about joining our team at Medstrom. We can’t wait to hear from you!
How to prepare for a job interview at Medstrom
✨Know the Company Inside Out
Before your interview, take some time to research Medstrom. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Trainee Service Technician, you'll be interacting with hospital staff and patients. Prepare examples from your past experiences where you've demonstrated excellent customer service. Highlight how you resolved issues or went the extra mile to help someone.
✨Demonstrate Your Technical Know-How
Even if you're still learning, it's important to show that you have a basic understanding of mechanical or electrical systems. Be ready to discuss any relevant experience you have with tools or equipment, whether from work or hobbies, to prove you're hands-on and eager to learn.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the team culture, or what success looks like in this role. This shows that you're engaged and thinking about how you can contribute to Medstrom's success.
