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- Tasks: Deliver and maintain medical products, ensuring top-notch service for our customers.
- Company: Join Medstrom, a patient-focused company with an employee ownership model.
- Benefits: Starting salary of £25,000, 33 days leave, and discounts on shopping.
- Other info: Enjoy a supportive environment with clear career progression opportunities.
- Why this job: Kickstart your career with full training and a chance to make a real difference.
- Qualifications: A clean driving licence and a proactive attitude are essential; experience is a plus.
The predicted salary is between 25000 - 27000 £ per year.
Castle Donington, Derby
Are you ready to start your career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.
Youll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients outcomes.
Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in, the companys success.
We are looking for an enthusiastic Trainee Service Technician to join us working Sunday to Thursday, based from our Logistics centre in Castle Donington and travelling to customers around the Midlands.
The Benefits:
- Basic starting salary of £25,000 (with annual reviews), estimated potential earnings of £27,000+ with on-call
- On-call rotation available with additional payments
- Contributory pension scheme
- 33 days annual leave entitlement
- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme along with other wellbeing benefits
- Salary sacrifice schemes including Cycle to Work
- Full induction with great training and support from dedicated team members
- Receive a treat on your birthday
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
The Role:
As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.
Main responsibilities of the role:
- Deliver clean, ready-to-use, products to customer sites
- Collect products after use and return to the service centre location
- Disinfect, function check, repair and electrical safety test products - full training will be given
- Complete records of testing, delivery and collection within our computerised system
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
Hours of work: 37.5 hours per week, working Sunday to Thursday, 8am 4.30pm. Participation in the on-call rota after training will be on a rota basis.
About You:
To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following skills:
- Mechanical or electrical interest/experience desirable, but not essential as full training will be provided
- Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
- Experience of delivery driving and planning routes would be desirable
Personal Requirements:
- A proactive, can-do attitude; keen and enthusiastic
- Excellent customer service skills
- The ability to communicate effectively
- The ability to work under your initiative, and follow procedures to achieve deadlines
- Basic knowledge of hygiene and safety rules is desirable
- Basic PC skills to include email and MS Office
- Willingness to have a DBS completed
Please note, this role will involve manual handling - lifting, carrying, and loading Medstrom products into the van.
In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and through our unique ownership model is continuing to grow, whilst offering great career opportunities for those that are keen to progress.
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.
Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.
Trainee Service Technician (Full Training Provided) in Chesterfield employer: Medstrom
Contact Detail:
Medstrom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Technician (Full Training Provided) in Chesterfield
✨Tip Number 1
Get to know the company! Research Medstrom and understand their values, especially their focus on patient outcomes and employee ownership. This will help you connect during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Show off your can-do attitude! During interviews, highlight your willingness to learn and adapt. Medstrom values enthusiasm, so let your passion shine through when discussing your interest in the Trainee Service Technician role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Medstrom team. Don’t miss out on this opportunity!
We think you need these skills to ace Trainee Service Technician (Full Training Provided) in Chesterfield
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team and making a difference in patient outcomes.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Trainee Service Technician role. We want to see how you can contribute to our mission and values!
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make your application easy to read by using straightforward language and breaking up text into manageable sections. This helps us get to know you better without getting lost in the details.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Medstrom
✨Know the Company Inside Out
Before your interview, take some time to research Medstrom. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Off Your Customer Service Skills
As a Trainee Service Technician, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. This will demonstrate your ability to handle customer interactions positively.
✨Demonstrate Your Can-Do Attitude
Medstrom is looking for enthusiastic individuals with a proactive mindset. During the interview, share instances where you've tackled challenges head-on or gone above and beyond in your previous roles. This will highlight your suitability for the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, training opportunities, and the company culture. This shows that you're engaged and serious about your potential future with Medstrom.