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- Tasks: Deliver and maintain medical products, ensuring top-notch service for customers.
- Company: Join Medstrom, a patient-focused company with an employee ownership model.
- Benefits: Starting salary of £25,000, 33 days leave, and discounts on shopping.
- Other info: Be part of a growing company that values diversity and employee wellbeing.
- Why this job: Kickstart your career in a supportive environment with clear progression paths.
- Qualifications: A clean driving licence and a proactive attitude are essential; training provided.
The predicted salary is between 25000 - 27000 £ per year.
Are you ready to start your career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.
Youll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients outcomes.
Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), allowing each employee to have a vested interest in the company, where we can all contribute to and share in the companys success.
We are looking for an enthusiastic Trainee Service Technician to join us working Sunday to Thursday, based from our Logistics centre in Castle Donington and travelling to customers around the Midlands.
The Benefits:
- Basic starting salary of £25,000 (with annual reviews), estimated potential earnings of £27,000+ with on-call
- On-call rotation available with additional payments
- Contributory pension scheme
- 33 days annual leave entitlement
- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme along with other wellbeing benefits
- Salary sacrifice schemes including Cycle to Work
- Full induction with great training and support from dedicated team members
- Receive a treat on your birthday
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
The Role:
As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.
Main responsibilities of the role:
- Deliver clean, ready-to-use, products to customer sites
- Collect products after use and return to the service centre location
- Disinfect, function check, repair and electrical safety test products - full training will be given
- Complete records of testing, delivery and collection within our computerised system
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
Hours of work: 37.5 hours per week, working Sunday to Thursday, 8am 4.30pm. Participation in the on-call rota after training will be on a rota basis.
About You:
To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following skills:
- Mechanical or electrical interest/experience desirable, but not essential as full training will be provided
- Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
- Experience of delivery driving and planning routes would be desirable
Personal Requirements:
- A proactive, can-do attitude; keen and enthusiastic
- Excellent customer service skills
- The ability to communicate effectively
- The ability to work under your initiative, and follow procedures to achieve deadlines
- Basic knowledge of hygiene and safety rules is desirable
- Basic PC skills to include email and MS Office
- Willingness to have a DBS completed
Please note, this role will involve manual handling - lifting, carrying, and loading Medstrom products into the van.
In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and through our unique ownership model is continuing to grow, whilst offering great career opportunities for those that are keen to progress.
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.
Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.
Trainee Service Technician (Electrical) in Chesterfield employer: Medstrom
Contact Detail:
Medstrom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Technician (Electrical) in Chesterfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Medstrom. Understand their values and how they’ve disrupted the market. This will help you connect your skills and experiences to what they’re all about.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Trainee Service Technician role and rehearse your answers. Focus on your customer service skills and any relevant experience, even if it’s just a keen interest in electrical work.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewers, let your passion for the role shine through. Talk about why you want to be a part of Medstrom and how you can contribute to their mission of improving patient outcomes.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re genuinely interested in the position and gives you another chance to reiterate why you’d be a great fit for the team.
We think you need these skills to ace Trainee Service Technician (Electrical) in Chesterfield
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about becoming a Trainee Service Technician and making a difference in patient outcomes.
Tailor Your CV: Make sure to customise your CV to highlight any relevant skills or experiences that align with the job description. Even if you don’t have direct experience, showcase your can-do attitude and willingness to learn!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Medstrom
✨Know the Company
Before your interview, take some time to research Medstrom. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Customer Service Skills
As a Trainee Service Technician, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've demonstrated excellent customer service. Highlight your proactive attitude and how you’ve resolved issues or improved customer satisfaction.
✨Demonstrate Your Technical Interest
Even if you don’t have extensive mechanical or electrical experience, express your enthusiasm for learning. Talk about any relevant projects or interests that showcase your willingness to develop these skills. This can set you apart as a motivated candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, career progression opportunities, or the company culture. This shows that you’re serious about the role and eager to contribute to Medstrom’s success.