At a Glance
- Tasks: Deliver and maintain products, ensuring excellent service for customers across Cardiff and South Wales.
- Company: Join Medstrom, a patient-focused company with an open culture and employee ownership.
- Benefits: Starting salary of £25,000, 33 days holiday, discounts, and a contributory pension scheme.
- Other info: Be part of a growing company that values diversity and offers great career opportunities.
- Why this job: Kickstart your career with full training and clear pathways for progression.
- Qualifications: No experience needed; just a can-do attitude and a full UK driving licence.
The predicted salary is between 25000 - 27000 £ per year.
About Us
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.
We are looking for a dedicated Trainee Service Technician to work either Sunday to Thursday or Tuesday to Saturday from our Cardiff service centre and cover Cardiff and South Wales (could also involve travel to South/West England).
The Benefits
- Starting salary of £25,000, with an estimated potential earning of approx. £27,000 with on-call payments
- Additional on-call payments
- Contributory pension scheme
- 33 days holiday allowance
- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
- Salary Sacrifice Schemes including Cycle to Work
- Full induction, training programme, and support from dedicated team members
- Receive a treat on your birthday
- Death in Service benefit available
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
The Role
As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.
Main responsibilities of the role:
- Deliver clean, ready-to-use products to and around customer sites
- Collect products after use and return to the service location for decontamination
- Disinfect, function check, repair and electrical-safety test products
- Complete records of testing, delivery and collection
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
Hours of work: 37.5 per week, working either Sunday to Thursday or Tuesday to Saturday. You will also be required to participate in an out-of-hours on-call rota (once trained) to support the team and the customers, which covers weekends. This is subject to additional on-call payments.
About You
To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following.
Qualifications and experience requirements:
- Mechanical or electrical background desirable, but not essential as full training will be provided
- Experience of delivery driving and planning routes would be desirable
- Full UK driving licence required (we use long wheelbase vans, but training and support to build confidence will be provided where required)
Personal Requirements:
- A proactive, can-do attitude
- Excellent customer service and communication skills
- Ability to work under own initiative, and follow procedures to achieve deadlines
- Basic PC skills to include email and MS Office
- Willingness to have a DBS completed
Please note, this role will involve manual handling - lifting, carrying and loading Medstrom products into the van.
Why join Medstrom?
Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success. In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow whilst offering great career opportunities for those who are keen to progress.
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.
Locations
Trainee Service Technician in Cardiff, Wales employer: Medstrom
Medstrom is an exceptional employer that prioritises both employee and customer satisfaction, offering a supportive work culture and a clear career pathway for growth. With competitive salaries, generous holiday allowances, and unique benefits such as being part of an Employee Ownership Trust, employees are empowered to contribute to the company's success while enjoying a fulfilling work-life balance in the vibrant Cardiff area.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Technician in Cardiff, Wales
✨Get Hands-On at Local Events
Dive into local trade fairs or community workshops where you can meet seasoned professionals. It’s a great way to shake hands, ask questions, and even catch the eye of potential employers while showing off your eagerness to learn!
✨Connect with Industry Apprenticeship Schemes
Look for apprenticeship programmes in your area, as many skilled-trades companies, like those in construction or engineering, seek trainees directly through these channels. This is often a foot-in-the-door opportunity, and they value your willingness to jump in!
✨Use Social Media to Showcase Your Skills
Create a platform on social media where you can share short videos or posts about your projects or any related DIY tasks you’ve tackled. It’s a fun way to demonstrate your passion and can attract the attention of local businesses like Medstrom looking for fresh talent.
✨Don’t Overlook Informal Networking
Chatting with friends, family, or acquaintances can sometimes lead to hidden opportunities. Let them know you’re on the hunt for a trainee role in skilled trades, and you might stumble upon a lead you’d never have found elsewhere!
We think you need these skills to ace Trainee Service Technician in Cardiff, Wales
Some tips for your application 🫡
Show Off Your Skills!:When applying for a trainee position in skilled trades, make sure to highlight any relevant hands-on experience you've got, even if it’s just from school or hobbies. We want to see how you've used tools and techniques related to the trade, so don’t be shy about mentioning those specific skills!
Let Your Passion Shine Through:In your cover letter, share your genuine interest in the skilled trade you're applying for. Talk about why you chose this path and what excites you about working with Medstrom. Passion can go a long way, especially as a trainee where you're eager to learn and grow!
Certificates Matter!:If you have any certifications relevant to the skilled trades, like health and safety or specific training courses, definitely include them with your application. They can set you apart and show that you’re committed to your professional development right from the start.
Tidy Up That CV:Keep your CV clear and easy to read. Focus on your education, any hands-on experience, and relevant projects or apprenticeships. Remember to format it nicely and keep it to one page if possible, as we’ll appreciate a concise overview that gets straight to the point!
How to prepare for a job interview at Medstrom
✨Get Your Tools Ready
Think about the specific tools or techniques you'll be using in the skilled trades. If you're applying for a trainee role, you might not need to be a master, but showing that you’ve got basic knowledge of the tools and materials relevant to the job will set you apart. Maybe even bring along some photos or examples of your work if you've had any hands-on experience.
✨Know Your Safety Standards
Safety is a big deal in skilled trades, so be prepared to discuss regulations or safety measures specific to your field. They might throw some situational questions at you regarding safety practices, so think about any protocols you’ve learned. Showing you're safety-conscious will make a great impression!
✨Be Ready for Practical Scenarios
During your interview, expect some practical tests or scenario-based questions. Interviewers love to know how you’d solve real-world problems on the job site. Practise explaining your thought process clearly; it demonstrates how you think on your feet—and this is crucial for a trainee role!
✨Show Your Enthusiasm to Learn
As a trainee, showcasing your eagerness to learn is key. Highlight any experience or courses you’ve done related to the trades, even if informal. Talk about why you’re passionate about this line of work—your motivation will come across clearly and convince them you’re the right fit for the team at Medstrom.
