At a Glance
- Tasks: Join our service team to install, maintain, and support medical products in hospitals.
- Company: Medstrom, a diverse and inclusive employer committed to excellence.
- Benefits: Full training provided, competitive pay, and opportunities for career growth.
- Other info: Dynamic work environment with a supportive team and flexible shifts.
- Why this job: Make a real difference in healthcare while developing valuable skills.
- Qualifications: No experience needed; just a positive attitude and a willingness to learn.
We are looking for reliable and dedicated individuals to join our busy service team based in Craigavon and provide support to hospitals within Ireland. Guided by our core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, we believe that our people are what makes us great, which is why we offer a high level of support to ensure that employees are able to succeed. Our teams work closely together to support each other internally as well as providing a trusted service and partnership to our customers.
The Role: As a Trainee Service Technician, you’ll be tasked with delivering an effective and timely installation, removal and maintenance service to customers. After training this will include the delivery and installation of products within agreed delivery times, repair and proactive maintenance and support at the delivery stage to customers in various environments. Dealing with customers predominantly based in the Southern Trusts Hospitals sites, and also customers throughout Ireland, you will:
- Deliver clean, ready-to-use, products to and around customer sites
- Collect products after use and return to the service location for decontamination
- Disinfect, function check, repair and electrical safety test products
- Complete records of testing, delivery and collection
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
Hours: 37.5 per week, as part of your role, you will be required to take part in the shift rota which includes early and late shifts and weekends. Once fully trained you will participate in the on-call rota (with additional payments).
Experience Needed: To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following qualifications and experience requirements:
- Mechanical or electrical background desirable, but not essential as full training will be provided
- Experience of delivery driving and planning routes would be desirable
- Full UK /Irish driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
Personal Requirements:
- A proactive, ‘can-do’ attitude
- Excellent customer service and communication skills
- Ability to work under own initiative, and follow procedures to achieve deadlines
- Basic PC skills to include email and MS Office
- DBS Checked (or the willingness to complete one)
Please note, this role will involve manual handling – lifting, carrying and loading Medstrom products into the van. Medstrom are an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.
To apply for this role, please use the link below or click APPLY HERE where you will be directed to our applicant tracking system. Think you might be right for this position? Apply now by using the link below.
Trainee Service Technician in Craigavon employer: Medstrom Ltd.
At Medstrom, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment in Craigavon. Our commitment to employee growth is reflected in our comprehensive training programmes and the opportunity to work closely with a dedicated team, ensuring that you can thrive in your role as a Trainee Service Technician while making a meaningful impact in healthcare across Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Technician in Craigavon
✨Tip Number 1
Get to know the company! Research Medstrom's values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Practice your customer service skills! As a Trainee Service Technician, you'll be interacting with customers regularly. Role-play scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Medstrom team!
We think you need these skills to ace Trainee Service Technician in Craigavon
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Trainee Service Technician and supporting hospitals across Ireland.
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience or skills that match the job description. Even if you don’t have direct experience, showcase your willingness to learn and your proactive attitude!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Medstrom Ltd.
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the core values of the company. Understanding their emphasis on Respect, Teamwork, Excellence, Commitment, Integrity, and Trust will help you align your answers with what they value most in their employees.
✨Show Your Proactive Attitude
During the interview, highlight instances where you've demonstrated a 'can-do' attitude. Share specific examples from past experiences where you took initiative or solved problems effectively, as this is crucial for a Trainee Service Technician role.
✨Demonstrate Customer Service Skills
Since the role involves direct interaction with customers, be prepared to discuss your customer service experience. Think of scenarios where you went above and beyond to assist a customer, and be ready to explain how you handle difficult situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
