At a Glance
- Tasks: Deliver and maintain products, ensuring excellent service to customers in healthcare settings.
- Company: Join Medstrom, a patient-focused company with an open culture and employee ownership.
- Benefits: Starting salary of £25,000, 33 days' leave, discounts, and a contributory pension scheme.
- Other info: Dynamic work environment with clear career progression and a supportive team.
- Why this job: Make a real difference in healthcare while developing your skills and career.
- Qualifications: Clean driving licence and a proactive attitude; training provided for all skill levels.
The predicted salary is between 26500 - 28000 £ per year.
Oxfordshire area
About Us
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician / Delivery Driver to join us, working Monday to Friday across Oxford and the surrounding areas, feeding from our Thame service location.
The Benefits
- Starting salary of £25,000 with estimated potential earnings of approx. £27,000+ with on-call payments
- Additional on-call payments
- Contributory pension scheme
- 33 days' annual leave entitlement
- Discounts and cashback on shopping, supermarkets, and holidays
- Salary sacrifice schemes, including Cycle to Work
- Full induction, training programme, and support from dedicated team members
- Receive a treat on your birthday
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
The Role
As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.
Main responsibilities of the role:
- Deliver clean, ready-to-use products to and around customer sites
- Collect products after use and return them to the service location
- Full cleaning and decontamination of the beds and mattresses
- Disinfect, function check, repair, and electrical safety test products - full training will be given
- Complete records of testing, delivery and collection within our computerised system
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
Hours of work: 37.5 per week, working Monday to Friday, 10.30am - 7.30pm. You will also be required to participate in an out-of-hours on-call rota (once trained) to support the team and the customers. This is subject to an on-call payment and additional payment for hours worked.
About You
To join us as a Trainee Service Technician / Delivery Driver, ideally, you will need to have or be willing to develop the following skills:
- Mechanical or electrical background desirable, but not essential, as full training will be provided
- Experience working within a healthcare setting is desirable
- Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
Personal Requirements:
- A proactive, 'can-do' attitude
- Excellent customer service and communication skills
- Ability to work under own initiative, and follow procedures to achieve deadlines
- Basic PC skills, including email and MS Office
- DBS checked (or the willingness to complete one)
Please note, this role will involve manual handling - lifting, carrying, and loading Medstrom products into the van.
Why join Medstrom?
Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company's success. In addition to the salary and related benefits, you will join a company that has grown extensively within the last five years, and through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. Medstrom operates a zero-tolerance policy towards any harassment of any kind towards our colleagues.
Trainee Service Technician / Delivery Driver (lates) in Thame employer: Medstrom Ltd.
Medstrom is an exceptional employer that prioritises both employee and customer satisfaction, offering a supportive work culture and a clear career pathway for growth. With competitive salaries, generous benefits including a contributory pension scheme and 33 days of annual leave, as well as the unique advantage of being part of an Employee Ownership Trust, employees can truly feel invested in the company's success while enjoying a fulfilling career in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Technician / Delivery Driver (lates) in Thame
✨Get Hands-On with Local Opportunities
Don't shy away from diving into local logistics events, trade shows, or supply chain networking meetups. These gatherings are gold for making connections and showcasing your enthusiasm for the field. Plus, you might just land an impromptu chat with someone from Medstrom Ltd.!
✨Leverage Your University's Career Services
If you’re positioned as a trainee, utilise your school’s career services like a pro. They often have partnerships with companies in the logistics sector, and they can help you get inside info on internship openings at places like Medstrom Ltd.. Keep an eye on workshops or recruitment fairs – they’re often the gateway to landing your next role.
✨Show You're Already in the Game
Consider starting a small project related to logistics, like a blog or a social media page where you discuss trends in supply chain management. This not only showcases your passion but could also catch the eye of hiring managers at Medstrom Ltd. and others in the industry.
✨Be Ready for Informational Interviews
Reach out to professionals in the logistics space for virtual coffee chats. Ask them about their experiences, challenges, and advice on breaking into the field. This can open doors and give you insight into what Medstrom Ltd. looks for in trainees, potentially giving you that edge you need.
We think you need these skills to ace Trainee Service Technician / Delivery Driver (lates) in Thame
Some tips for your application 🫡
Highlight Your Organisational Skills:In logistics and supply chain, being organised is crucial! Make sure to showcase any experience you have in managing schedules, coordinating tasks, or handling inventory. Even if it's from school projects or part-time jobs, include specific examples in your CV that demonstrate your ability to keep things running smoothly.
Demonstrate Your Teamwork Spirit:Working in logistics is all about collaboration. In your cover letter, mention any group projects or team experiences where you successfully worked together towards a common goal. This highlights your ability to communicate effectively and get along with different people, which is key in this industry.
Show Enthusiasm for Learning:As a trainee, we want to see your eagerness to learn and grow. Use your motivation letter to express why you’re excited about this role at Medstrom Ltd. and what you hope to gain from the experience. Mention any courses, workshops, or online resources you’ve previously engaged with related to logistics—this shows initiative!
Tailor Your CV for the Supply Chain Industry:Don't forget to adapt your CV specifically for the role! Include any relevant coursework or certifications related to logistics. Highlight soft skills like problem-solving and analytical thinking, which are super important in supply chain roles. Remember, make it all relevant to show that you understand the industry basics while also showcasing your potential to grow!
How to prepare for a job interview at Medstrom Ltd.
✨Know Your Supply Chain Basics
Make sure you're well-versed in fundamental concepts of logistics and supply chain management. Brush up on terms like 'just-in-time', 'inventory management', and the latest trends in technology. If they throw in a technical question during the interview, showcasing your knowledge will definitely score points!
✨Be Ready for Scenario-Based Questions
In this industry, they love throwing real-life scenarios at you to test your problem-solving skills. Prepare for questions like how you'd manage a supply chain disruption or optimising delivery routes. They want to see your critical thinking process, so think out loud!
✨Highlight Your Eagerness to Learn
As a trainee, your motivation and potential to grow are crucial. Be prepared to discuss what specifically draws you to logistics and how you're excited about learning the ropes at Medstrom Ltd.. Sharing your passion and willingness to adapt can really make you shine!
✨Familiarise Yourself with Industry Tools
Get a handle on the tools and software commonly used in logistics, like SAP or other supply chain management systems. If you have experience even with basic tools, mention that! It shows you’re proactive and ready to hit the ground running at Medstrom Ltd..
