At a Glance
- Tasks: Deliver and maintain medical products, ensuring top-notch service for customers.
- Company: Join Medstrom, a patient-focused company with an open culture.
- Benefits: Starting salary of £25,000, 33 days leave, discounts, and a contributory pension scheme.
- Other info: Be part of an Employee Ownership Trust and share in the company's success.
- Why this job: Gain full training and support while making a real difference in healthcare.
- Qualifications: No experience needed; just a can-do attitude and a driving licence.
The predicted salary is between 25000 - 27000 £ per year.
About Us
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician to join us, working a Monday - Friday (12pm - 8pm shift), covering customers in Portsmouth, West Sussex and Hampshire.
The Benefits
- Starting salary of £25,000, with estimated potential earnings of approx. £27,000+ with on-call payments
- Additional payments for on-call duties
- Contributory pension scheme
- 33 days' annual leave entitlement
- Discounts and cashback on shopping, supermarkets, and holidays
- Salary Sacrifice Schemes, including Cycle to Work
- Full induction with great training and support
- Receive a treat on your birthday
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
The Role
As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.
Main responsibilities of the role:
- Deliver clean, ready-to-use products to and around customer sites within Portsmouth, West Sussex and Hampshire
- Collect products after use and return to the service location for decontamination
- Disinfect, function check, repair, and electrical safety test products
- Complete records of testing, delivery, and collection
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
Hours of work: 37.5 hours per week, working Monday to Friday, 12pm – 8pm. You will also be required to participate in an on-call rota (once trained) to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked.
About You
To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following:
Qualifications and experience requirements:
- Mechanical or electrical background would be desirable, but not essential, as full training will be provided
- Full UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided)
- Knowledge of Medstrom and/or other medical device products would be desirable, but not essential
Personal Requirements:
- A proactive, 'can-do' attitude
- Excellent customer service skills
- Able to communicate effectively
- Ability to work under your own initiative and follow procedures laid out by the business to achieve deadlines
- Basic knowledge of hygiene and safety rules
- Basic PC skills to include email and MS Office
- DBS checked (or the willingness to complete one)
Why join Medstrom?
Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company's success.
Webrecruit and Medstrom are equal opportunities employers, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. Medstrom operates a zero-tolerance policy on any harassment of any kind towards our colleagues.
Trainee Service Technician (Full Training Provided) in Portsmouth employer: Medstrom Ltd.
Medstrom is an exceptional employer that prioritises both employee and customer satisfaction, offering a supportive work culture and comprehensive training for the Trainee Service Technician role. With a competitive starting salary, generous benefits including a contributory pension scheme, and the unique opportunity to be part of an Employee Ownership Trust, employees can enjoy meaningful career growth while contributing to the company's success in the Portsmouth area.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Technician (Full Training Provided) in Portsmouth
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We think you need these skills to ace Trainee Service Technician (Full Training Provided) in Portsmouth
Some tips for your application 🫡
Show Off Your Skills!:When applying for a trainee position in skilled trades, make sure to highlight any relevant hands-on experience you've got, even if it’s just from school or hobbies. We want to see how you've used tools and techniques related to the trade, so don’t be shy about mentioning those specific skills!
Let Your Passion Shine Through:In your cover letter, share your genuine interest in the skilled trade you're applying for. Talk about why you chose this path and what excites you about working with Medstrom Ltd.. Passion can go a long way, especially as a trainee where you're eager to learn and grow!
Certificates Matter!:If you have any certifications relevant to the skilled trades, like health and safety or specific training courses, definitely include them with your application. They can set you apart and show that you’re committed to your professional development right from the start.
Tidy Up That CV:Keep your CV clear and easy to read. Focus on your education, any hands-on experience, and relevant projects or apprenticeships. Remember to format it nicely and keep it to one page if possible, as we’ll appreciate a concise overview that gets straight to the point!
How to prepare for a job interview at Medstrom Ltd.
✨Get Your Tools Ready
Think about the specific tools or techniques you'll be using in the skilled trades. If you're applying for a trainee role, you might not need to be a master, but showing that you’ve got basic knowledge of the tools and materials relevant to the job will set you apart. Maybe even bring along some photos or examples of your work if you've had any hands-on experience.
✨Know Your Safety Standards
Safety is a big deal in skilled trades, so be prepared to discuss regulations or safety measures specific to your field. They might throw some situational questions at you regarding safety practices, so think about any protocols you’ve learned. Showing you're safety-conscious will make a great impression!
✨Be Ready for Practical Scenarios
During your interview, expect some practical tests or scenario-based questions. Interviewers love to know how you’d solve real-world problems on the job site. Practise explaining your thought process clearly; it demonstrates how you think on your feet—and this is crucial for a trainee role!
✨Show Your Enthusiasm to Learn
As a trainee, showcasing your eagerness to learn is key. Highlight any experience or courses you’ve done related to the trades, even if informal. Talk about why you’re passionate about this line of work—your motivation will come across clearly and convince them you’re the right fit for the team at Medstrom Ltd..
