At a Glance
- Tasks: Deliver and maintain medical devices, ensuring top-notch support for customers.
- Company: Join a diverse team at Medstrom, committed to quality and innovation.
- Benefits: Receive full training, gain valuable experience, and enjoy a supportive work environment.
- Other info: Flexible hours with opportunities for growth and a proactive team culture.
- Why this job: Make a difference in healthcare while developing your skills in a hands-on role.
- Qualifications: Interest in mechanics or electronics; full training provided.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a dedicated Trainee Service Technician to provide high-quality products and support to customers across Nottinghamshire, predominantly City Hospital.
Your Role
As a Trainee Service Technician, you will ensure effective and timely delivery, maintenance, and support of medical devices to our customers.
Responsibilities
- Deliver clean, ready-to-use products to customer sites.
- Collect products after use and return them to the service centre.
- Disinfect, function-check, repair, and perform electrical safety tests on products (full training provided).
- Complete records of testing, delivery, and collection within our computerised system.
- Maintain available product stock and spare parts inventory.
- Make product modifications when required.
- Provide product demonstrations and basic training to staff.
- Maintain a clean and tidy work environment.
Hours of Work
37.5 hours per week; Tuesday to Saturday (Tues – Thurs alternating 8 am – 3.30 pm / 10.30 am – 6 pm; Friday & Saturday 8 am – 6 pm).
Experience Needed
- Mechanical or electrical interest/experience desirable; full training provided.
- Full, valid UK driving licence (long wheelbase van operation; training provided).
- Knowledge of Medstrom and/or other medical device manufacturers’ products desirable but not essential.
Additional Qualities
- Proactive, ‘can-do’ attitude; keen and enthusiastic.
- Excellent customer service skills.
- Effective communication skills.
- Ability to work independently and follow procedures to meet deadlines.
- Basic PC skills (email, MS Office).
- DBS-checked (or willingness to complete one).
- Manual handling capability – loading, lifting, and carrying Medstrom products into the van.
Medstrom is an equal opportunities employer, valuing diversity and committed to providing equal employment opportunities for all employees and all applicants. We have a zero-tolerance policy towards any harassment of any kind towards our colleagues.
Trainee Medical Device Field Technician in Nottingham employer: Medstrom Ltd.
Medstrom is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As a Trainee Medical Device Field Technician in Nottinghamshire, you will benefit from comprehensive training, a collaborative environment, and the opportunity to make a meaningful impact on patient care while enjoying a structured work schedule that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Medical Device Field Technician in Nottingham
✨Tip Number 1
Get to know the company! Research Medstrom and their products. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and technical skills. Mock interviews with friends can boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Medstrom.
We think you need these skills to ace Trainee Medical Device Field Technician in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Trainee Medical Device Field Technician role. Highlight any mechanical or electrical interests you have, even if they’re just hobbies!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show off your enthusiasm for the role and how your proactive attitude aligns with our values at StudySmarter. Keep it friendly and professional.
Show Off Your Customer Service Skills:Since this role involves interacting with customers, make sure to mention any relevant experience you have in customer service. We love candidates who can communicate effectively and provide great support!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Medstrom Ltd.
✨Know Your Stuff
Familiarise yourself with the basics of medical devices and their functions. Even if you haven't worked with them before, showing a genuine interest and understanding of how they operate can really impress the interviewers.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be ready to share examples of how you've provided excellent service in the past. Think about situations where you went above and beyond to help someone out.
✨Demonstrate Your Proactive Attitude
This job requires a 'can-do' mindset, so come prepared with examples that showcase your initiative. Whether it’s a project you took on or a problem you solved, let them see your enthusiasm for tackling challenges.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. This shows you're genuinely interested and have done your homework. Ask about training opportunities or how success is measured in the position.
